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Krystal Vallarta

★★★★·7.7/ 10Good
·Resorts
📍Avenida de los Garzas · Puerto Vallarta ↗
1969 opened · 2010 renovated· 388 rooms· Check-in 03:00 PM / out 12:00 PM
ClubhouseFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 61 facilities +
Review
Official

Krystal Vallarta offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort. Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date. Visitors can take advantage of the accessible parking options directly at the resort. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Krystal Vallarta, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature room service, allowing you to unwind and make the most of your visit. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The resort maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Krystal Vallarta is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the resort offers linen service and air conditioning for guest convenience and satisfaction. At Krystal Vallarta, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the resort can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort. Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at resort's bar. Krystal Vallarta provides a superb assortment of leisure amenities for guests to enjoy. Experience the unique private beach at resort, offering exceptional direct access to the ocean just for you. Unwind after your day by exploring the salon and find warmth and relaxation. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.

04

Guest scores & sentiment

From 296 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff, spacious rooms, and sea views, noting good value. Complaints focus on aging facilities, construction noise, inconsistent food quality, and occasional delays in housekeeping or check-in.

Dimension scores · cross-source

Location8.4
Service7.6
Cleanliness7.6
Surroundings7.4
Facilities7.2
Value7.0
＋ PraisedStaff are exceptionally friendly and attentive, especially at kids' clubs · Spectacular ocean views and comfortable rooms · Good food taste and high-quality drinks · Good value for money
－ ComplaintsLimited food variety and occasional supply shortages · Children's pool hours cause excessive sun exposure · Evening entertainment is boring and lacks appeal · Slow housekeeping and towel replacement service

KEYSuitable for families valuing service and value. Expect aging facilities, avoid construction areas, and verify dining options.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located on Banderas Bay near downtown and the airport, it scores 8.4 for location. Guests find it convenient for travel and sightseeing.
diningAre there enough dining options and how is the taste?＋
There are 4 restaurants including Las Velas with sea views. However, reviews note inconsistent food quality and limited variety at times.
familyIs this hotel suitable for families with children?＋
Highly suitable for families, with 118 family reviews praising kids' clubs and staff. Offers family rooms, kid meals, and pools, though evening entertainment may lack appeal for children.
businessWhat is the experience like for business travelers?＋
Business amenities include 24-hour front desk, concierge, and ATM. Service score is 7.6, but some guests reported check-in delays, so allow extra time.
coupleIs it romantic for couples?＋
Sea-view rooms offer beautiful scenery, but reviews are mixed due to aging facilities and maintenance issues like locks or AC, which may affect romance.
roomWhat are the room conditions like?＋
Rooms are spacious and comfortable with great sea views, but facilities are aging. Some guests reported issues with AC, locks, or cleanliness details.
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