Guest scores & sentiment

From 99 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the friendly staff, clean chalets, tranquil lakeside setting, and abundant free family activities. Common drawbacks include no WiFi, inconsistent bed comfort, an unheated cold pool, water shortages during loadshedding, and occasional maintenance or outdated unit issues. Overall experience is highly positive.

Dimension scores · cross-source

Value10.0

Location10.0

Service9.8

Cleanliness9.5

Facilities9.2

Surroundings8.2

＋ PraisedAbundant kids' facilities and activities · Friendly and helpful staff · Excellent value for money · Peaceful and safe environment

－ ComplaintsNo WiFi · Inconsistent bed comfort · Outdated facilities or maintenance issues · Late checkout time

KEYIdeal for families seeking nature and relaxation. Bring your own Wi-Fi plan; guests sensitive to firm beds or wanting a heated pool should verify conditions beforehand.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Chalet

2 × Twin bed75 ㎡up to 6

Boasting a private entrance, this spacious chalet also includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The chalet also features a barbecue. The chalet offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as garden views. The unit has 5 beds.

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One-Bedroom Chalet

2 × Sofa bed35 ㎡up to 4

Featuring a private entrance, this chalet is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath or a shower. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The chalet also has a barbecue. The chalet offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as garden views. The unit offers 3 beds.

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Facilities · 42

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolBBQ facilitiesParkingTable tennisKids' outdoor play equipmentOutdoor furnitureShallow endCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayProperty cleaned by professional cleaning companiesPhysical distancing in dining areasProcess in place to check health of guestsJapanese gardenFishing nearbyExercise/lap poolOffsite parking discounted rates availablePaddle boating nearbyPlayground on sitePool sun loungersPrivate picnicsScuba diving on siteSelf parking (surcharge)Bicycle-friendly propertyShopping on siteSnack bar/deliSnorkeling on siteSwimming nearbyTennis lessons on siteWater sports equipmentGamesGolf cartGolfing on siteHousekeeping on requestNon-smoking rooms

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Nearby & map

Sights

1

Wilderness National Park

nature

former national park around the seaside town of Wilderness, Western Cape, South Africa

12.3km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.