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Holiday Inn Express London City by IHG

★★★·8.5/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
1998-11-20 opened· 224 rooms· Check-in 02:00 PM / out 11:00 AM
Electric car charging stationFree breakfast24-hour front deskLuggage storageFree WiFiFree breakfastAll 15 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of London with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Holiday Inn Express London City By IHG. Holiday Inn Express London City By IHG provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to spa. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 242 guest reviews · multi-source · as of 2026-07-11

Guests praise the excellent location near Old Street and friendly staff. Rooms are generally clean. Common complaints include small room sizes, uncomfortable sofa beds, chaotic breakfast service during peak hours, and occasional facility maintenance issues.

Dimension scores · cross-source

Cleanliness8.2
Location7.8
Service7.6
Rooms7.1
Value7.0
Facilities6.9
PraisedExcellent location and transport links · Friendly and helpful staff · Abundant and tasty breakfast · High cleanliness standards
ComplaintsCramped family rooms · Uncomfortable sofa beds · Lack of wardrobes/storage · Long queues at breakfast

KEYSuitable for budget travelers prioritizing transit. Avoid breakfast peaks; sensitive sleepers should check room location.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport convenience?
Located in Shoreditch near Old Street Station, it offers excellent transport links. The location dimension scores 7.8, praised by guests for its convenience.
diningIs breakfast included? How is the experience?
Yes, a free full breakfast is included. While variety is good, some guests report chaotic service and long queues during peak hours.
businessIs it suitable for business travel? What are the pros and cons?
Suitable due to proximity to Old Street and clean rooms. However, business guests note aging facilities, soft mattresses with spring noise, and no gym.
familyWhat should families know before booking?
Be aware that some rooms are small with uncomfortable sofa beds and lack storage like wardrobes. Despite the great location, family rooms can feel cramped.
roomHow are the room facilities and cleanliness?
Cleanliness scores high at 8.2. Rooms feature LCD TVs, free toiletries, and Wi-Fi. However, some guests report AC noise or facility malfunctions.
serviceHow is the staff service?
Staff are widely praised for being friendly and professional. The multilingual front desk offers luggage storage and ATM services for guest convenience.
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