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Hotel B&B - Playa del carmen

★★★★★·8.1/ 10Recommended
·Hotels
Check-in 03:00 PM / out 11:00 AM
Air conditioningSwimming poolFamily roomsExpress check-in/check-outFacilities for disabled guestsIroning serviceAll 44 facilities +
Review
04

Guest scores & sentiment

From 125 guest reviews · multi-source · as of 2026-07-19

Guests praise the excellent location, tranquil garden oasis, and friendly staff. Common complaints include aging facilities, mold/moisture issues in some rooms, and limited breakfast hours.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness7.5
Surroundings7.2
Facilities7.0
PraisedExcellent location · Friendly and helpful staff · High value for money · Peaceful courtyard atmosphere
ComplaintsWorn facilities · Noise issues · Simple breakfast · No parking

KEYSuitable for budget travelers valuing location/service. Expect aging facilities; verify room condition upon booking.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
Excellent location near Fifth Avenue and beaches. Xcaret and Xel-Ha parks are within driving distance.
serviceHow is the staff service?
Service score is 9.0. Guests consistently praise the friendly, attentive, and personalized staff service.
valueHow is the value for money?
High value (score 9.0) with a 99% recommendation rate. Guests find it affordable yet luxurious.
roomWhat is the condition of the rooms? Any issues?
Some rooms have aging facilities, mold/moisture, or leaks. Maintenance is inconsistent; check room condition upon arrival.
diningWhat about the breakfast?
Breakfast is basic with limited hours, a common complaint among guests.
facilityWhat leisure facilities are available?
Features outdoor pool with waterfall, free Wi-Fi, massage, and hammocks. The garden is tranquil but the pool is small.
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