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Santiago Marriott Hotel

★★★★★·9.2/ 10Excellent
MMarriott Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 88 facilities +
Review
Official

At Santiago Marriott Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Santiago Marriott Hotel simplify the organization of your excursions, tourist activities, and other adventures in Santiago. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar. At Santiago Marriott Hotel, select bathrooms are equipped with a hair dryer to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Santiago Marriott Hotel, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 486 guest reviews · multi-source · as of 2026-07-05

Guests praise the exceptional staff service and prime location near shopping. Common complaints include aging facilities, inconsistent housekeeping, cold outdoor pool, and slow checkout processes.

Dimension scores · cross-source

Location9.0
Service8.9
Surroundings8.6
Value8.0
Facilities7.9
Cleanliness7.9
PraisedPrime location near malls · Excellent breakfast buffet · Spacious and comfortable rooms · Friendly and helpful staff
ComplaintsAging facilities and poor maintenance · Dirty or cold pool · Cleaning issues (odors/stains) · Expensive and slow valet parking

KEYIdeal for those prioritizing service and location. Expect aging facilities and verify room details.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby conveniences?
Located in the bustling Las Condes district with a 9.0 rating, it is next to Parque Arauco Mall and Los Leones Golf Club, offering excellent shopping and dining convenience.
diningAre breakfast and dining options abundant?
Yes, very abundant. Guests highly praise the delicious and rich breakfast across three restaurants including Latin Grill and Cafe Med, with kid meals and fruits available.
familyIs this hotel suitable for families with children?
Highly suitable. It allows pets, offers family rooms, kids' meals, and a shallow pool end. 156 family guests found rooms spacious and breakfast rich, though some facilities are aging.
businessIs it convenient for business travelers? Any office support?
Very convenient. Located in the business center near malls. Offers fax/copy, tour desk, luggage storage, and express check-in/out. Business guests appreciate the view but should verify bills.
coupleWhat is the experience for couples? Is soundproofing good?
Overall good with enthusiastic staff (Service 8.9). Rooms are spacious, but some couples noted poor soundproofing and aging facilities. Request quiet rooms in advance if sensitive to noise.
roomWhat are the room facilities? Any modern amenities?
Rooms feature LCD TVs, dual phones, minibars with coffee machines, and AC. Some offer soundproofing and allergy-free options. Spacious but reviews note occasional cleaning issues and aging fixtures.
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