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21 Broad

★★★★·9.0/ 10Excellent
·Hotels
Health or beauty spa nearbyAir conditioningLift / ElevatorFacilities for disabled guestsTerraceShared lounge/TV areaAll 15 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the central location, charming decor, and friendly staff. Breakfast and evening treats are popular. Main complaints involve noise from Broad Street, inconsistent heating with poor temperature control, and occasional cleanliness or maintenance issues in older rooms.

Dimension scores · cross-source

Wi-Fi10.0
Location9.9
Cleanliness9.4
Service9.3
Facilities9.2
Rooms9.1
Value7.8
PraisedExcellent location · Friendly and professional staff · Popular breakfast and treats · Comfortable common areas
ComplaintsNoise issues · Temperature control issues · Outdated facilities/maintenance · Inconsistent breakfast quality

KEYIdeal for walkers valuing atmosphere. Avoid street-facing rooms for noise; check heating if sensitive to cold.

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