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Hotel Naples

★★★★·8.4/ 10Recommended
·Hotels
99 rooms
Express check-outMeeting rooms24-hour front deskLuggage storageExpress check-in/check-outTerraceAll 26 facilities +
Review
Official

This hotel, featuring Art Deco decoration, is located in the centre of Naples old town, very close to the university district, one of the most popular neighborhoods of the city. Both the train station and the ports of Porta di Massa and Molo Beverello are within walking distance from the hotel, where ferries leave for Cagliari, Ischia and Catania. A series of museums, such as Museo Nazionale and the Museo of Capodimonte, are within the area, where Chiesa del Gesù and Santa Chiara cloister can be found too.

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Guest scores & sentiment

From 506 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location and convenience. Common complaints include outdated facilities, small rooms, and breakfast quality below 4-star standards.

Dimension scores · cross-source

Location9.0
Surroundings8.0
Value7.9
Cleanliness7.8
Facilities7.6
Service7.1
+ PraisedExcellent location · Friendly staff · Clean and comfortable rooms · Good breakfast view
- ComplaintsOutdated facilities · Small rooms · Average breakfast quality · Difficult AC control

KEYSuitable for location-focused travelers. Those prioritizing space or premium amenities should be cautious.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? Which attractions or transport hubs are nearby?+
Yes, the location is excellent (score 9.0). It is in the city center, near the historic center, train station, and ferry terminal, making transport very convenient.
diningHow is the breakfast? Is it free?+
Breakfast is available at a surcharge. While some guests appreciate the sea-view breakfast on the 7th floor, overall quality is average with limited variety, falling slightly below 4-star standards.
roomAre the rooms large? Are the facilities new?+
Rooms are generally reported as small and cramped with outdated facilities. However, some upper-floor rooms offer great views, balconies, comfortable bedding, and free Wi-Fi.
businessIs it suitable for business travel? Are there office facilities?+
Yes, it suits business needs with a 24-hour business center, meeting rooms, and banquet halls. Business guests rate the location and front desk highly, though Wi-Fi can be weak in some rooms.
coupleHow is the experience for couples?+
Couples highly rate the location, cleanliness, and service, enjoying the view during breakfast. Main complaints involve outdated facilities and small rooms affecting comfort.
policyCan I bring pets? What are the check-in and check-out times?+
Pets are allowed. Check-in is at 14:00 and check-out at 10:00. Express check-in/out and luggage storage are available to facilitate your schedule.
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