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Fairfield Inn & Suites by Marriott Richmond Innsbrook

★★★·8.8/ 10Recommended
FFairfield by Marriott·Marriott Bonvoy·Hotels
2021 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outAll 46 facilities +
Review
Official

Fairfield by Marriott Inn & Suites Richmond Innsbrook offers top-notch services and amenities, ensuring guests experience utmost comfort. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring safety deposit boxes are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Fairfield by Marriott Inn & Suites Richmond Innsbrook. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Fairfield by Marriott Inn & Suites Richmond Innsbrook.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 190 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the friendly and helpful staff, clean and comfortable rooms, and convenient location with free parking. Common complaints include inconsistent breakfast quality and limited options, aging or poorly maintained facilities (pool, HVAC, plumbing), occasional check-in delays, and slow maintenance response.

Dimension scores · cross-source

Facilities10.0
Cleanliness9.4
Service9.0
Location9.0
Value8.8
+ PraisedFriendly and professional staff · Delicious and abundant breakfast · Clean and comfortable rooms · High quality recent renovations
- ComplaintsHygiene issues (stains, hair) · Facility failures (AC, plumbing) · Long check-in waits · Noise or pet disturbances

KEYIdeal for travelers prioritizing service and convenience. Verify pool hours, manage breakfast expectations, and report maintenance issues promptly.

FAQ · grounded in hotel data & reviews

locationHow is the location and what nearby attractions are there?+
Located conveniently off Highway 64 with free parking, near the University of Richmond and Colonial Downs. Easy access to Busch Gardens and Kings Dominion.
diningIs breakfast included and how is the quality?+
Complimentary breakfast is included. While generally well-received, some guests note limited options or inconsistent quality.
serviceWhat is the staff service like?+
Service scores an impressive 9.0. Guests consistently praise the friendly, helpful, and professional staff as a major highlight.
roomAre the rooms clean and comfortable? How is the soundproofing?+
Cleanliness scores 9.4 with generally tidy rooms. However, soundproofing is average with occasional noise, and some facilities show signs of aging.
facilityWhat fitness and leisure facilities are available?+
Features an indoor pool, fitness center (surcharge may apply), and terrace. Facilities score 10.0, but some may be aging or temporarily closed.
policyWhat are the check-in/out times and are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, possibly with fees. Express check-in/out services are available.
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