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Hotel Indigo Brussels - City by IHG

★★★★·9.1/ 10Excellent
HHotel Indigo·IHG One Rewards·Hotels
1936 opened · 2019 renovated· 284 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationNightclubFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorAll 75 facilities +
Review
Official

Hotel Indigo Brussels - City By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Brussels. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Hotel Indigo Brussels - City By IHG, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel Indigo Brussels - City By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of a refrigerator can be found. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. Indulge in the numerous pursuits available at Hotel Indigo Brussels - City By IHG. Unwind after a long day by stopping by spa and sauna to rejuvenate your senses. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 559 guest reviews · multi-source · as of 2026-07-05

Guests praise the botanical design, friendly staff, and convenient location. Common complaints include small, dark standard rooms, cramped bathrooms, occasional odors, and heating issues.

Dimension scores · cross-source

Surroundings9.2
Cleanliness9.1
Service9.0
Location9.0
Facilities8.8
Value8.2
+ PraisedUnique botanical theme design and atmosphere · Convenient transport near metro and train stations · Rich and high-quality breakfast · Comfortable beds and good pillows
- ComplaintsSmall room space and cramped bathrooms · Noise issues from streets or corridors · Occasional cleaning lapses or facility faults · Insufficient storage space

KEYSuitable for design-focused travelers. Upgrade for space; avoid street-facing rooms if noise-sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in the city center near Rogier Metro Station, it scores 9.0 for location. Guests highly praise its convenient transport links.
diningWhat is the breakfast experience like?+
Breakfast is abundant and delicious, praised by guests. The Serra restaurant offers a unique indoor garden dining experience, though some find it pricey.
roomHow are the room size and lighting?+
Standard rooms are often described as small and poorly lit, with cramped bathrooms. While stylish, space-conscious guests should verify room types.
serviceWhat is the level of service?+
Service scores 9.0 out of 10. Staff are generally friendly and professional, though isolated incidents of cold service were noted.
facilityWhat are the distinctive facilities?+
Features include botanical-themed decor, indoor garden restaurants, a fitness center (surcharge), sauna, and eco-friendly water stations.
familyIs this hotel suitable for families?+
Yes, it allows pets, offers family rooms and kid meals. However, note that some rooms have poor soundproofing and may be noisy.
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