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Hotel De La Ville

★★★★·8.7/ 10Recommended
·Hotels
71 rooms· Check-in 02:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 58 facilities +
Review
Official

At Hotel De La Ville, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Florence. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel De La Ville. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain chosen rooms, mini bar is conveniently available for your use. Hotel De La Ville offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hotel De La Ville, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

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Guest scores & sentiment

From 375 guest reviews · multi-source · as of 2026-07-07

Guests praise the central location, friendly staff, and breakfast. Complaints focus on outdated facilities, uncomfortable beds, HVAC issues, and small or poorly designed bathrooms.

Dimension scores · cross-source

Surroundings9.2
Service9.0
Cleanliness8.4
Facilities8.0

KEYIdeal for location-focused travelers. Check room comfort and HVAC policies beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions?+
Located on prestigious Via Tornabuoni, it is steps away from Florence Cathedral and Santa Maria Novella Train Station, offering excellent convenience for sightseeing and shopping.
diningWhat are the features of the breakfast? Is it included in the room rate?+
Guests highly praise the sumptuous American-style breakfast buffet featuring fresh fruits, pastries, and hot dishes. The bar also offers coffee and drinks all day.
serviceHow is the service quality and staff attitude?+
With a service dimension score of 9.0, guests consistently praise the friendly and professional staff, along with concierge and 24-hour security services.
pros_consWhat are the main pros and cons of this hotel?+
Pros: Excellent location, friendly staff, great breakfast. Cons: Outdated facilities, uncomfortable beds, HVAC issues, and small or poorly designed bathrooms.
roomWhat are the room facilities and hygiene conditions?+
Rooms feature smart TVs, minibars, and marble bathrooms. With an environment score of 9.2 and cleanliness of 8.4, professional disinfection is used, though some find bathrooms small.
familyIs the hotel suitable for families with children?+
Yes, children are allowed and family rooms are available. However, given the noted issue of small bathrooms, families with young children should verify room layouts in advance.
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