Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the stunning fjord views, generous dining, and friendly staff. Common complaints include outdated facilities, poor soundproofing, lack of elevators, and questionable value for money.

Dimension scores · cross-source

Location9.1

Wi-Fi8.6

Service8.3

Rooms7.9

Cleanliness7.9

Surroundings7.6

Facilities7.3

Value7.2

＋ PraisedPrime location & scenic views · Friendly & attentive staff · Abundant breakfast selection · Spacious & airy rooms

－ ComplaintsSlow buffet refills & quality inconsistency · Unpleasant odors in rooms & bathrooms · Minor cleaning & maintenance oversights · Some outdated or malfunctioning facilities

KEYSuitable for nature lovers accepting older facilities. Avoid low-floor/road-facing rooms, prepare for stairs, and confirm dining options.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Twin Room

2 × Twin bed24 ㎡up to 3

Includes a seating area and a balcony with scenic fjord views.

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Standard Twin Room

2 × Twin bed17 ㎡up to 2

Includes a TV, work desk and a private bathroom with shower.

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Facilities · 64

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingIroning servicePacked lunchesParkingTerracePrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Grocery deliveriesAllergy-free roomKid mealsOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guestsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmBroadcast Live sport eventsInternet accessJapanese gardenExpress check-inNo accessible shuttleOffsite parking discounted rates availablePrivate picnicsSelf parking (surcharge)Snack bar/deliArt gallery on siteVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout