Search cities, hotels, brands…
1 / 24

Mercure Sao Paulo Moema Times Square

★★★★·9.0/ 10Excellent
·Hotels
2001 opened · 2018 renovated· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 69 facilities +
Review
Property information · Hotelbeds

Indulge in a visit to the spa, offering massages, body treatments, and facials. Recreational opportunities include an outdoor pool, tennis court, and bicycle rentals. This hotel also features complimentary Wi-Fi, babysitting (surcharge), and tour/ticket assistance. Enjoy a meal at the restaurant or a snack at the bar/deli. Unwind with a drink at the bar/lounge or poolside bar. Buffet breakfasts are available daily (8:00 AM to 10:00 AM, for a fee). Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities consist of conference space and meeting rooms. Roundtrip airport shuttle service is available (surcharge), and free self-parking is onsite. The 90 air-conditioned rooms feature minibars and private balconies. Stay connected with complimentary Wi-Fi. Private bathrooms with showers offer complimentary toiletries and hair dryers. Located near Cala Molins and other stunning beaches, Grupotel Molins is a short drive from Palma de Mallorca Airport (PMI).

04

Guest scores & sentiment

From 495 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, spacious rooms, and attentive staff. Breakfast receives mixed reviews. Common complaints include poor soundproofing, maintenance issues like leaking showers, and inconsistent breakfast quality.

Dimension scores · cross-source

Location9.2
Surroundings8.6
Service8.4
Cleanliness8.2
Facilities7.9
Value7.6
+ PraisedSpacious family suites · Excellent location · Attentive staff · Well-equipped rooms
- ComplaintsInconsistent breakfast · Maintenance/cleanliness issues · Long elevator waits · Noise disturbances

KEYSuitable for those prioritizing location and space. Light sleepers should be cautious; verify breakfast inclusion and room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the surrounding transport?+
Yes, with a location score of 9.2, it is in the vibrant Moema district near the metro. Guests praise the prime location and abundant nearby dining and shopping options.
roomHow are the comfort and space of the rooms?+
Rooms are spacious and comfortable with plush beds, AC, minibar, and cable TV. Facilities score 7.9 and cleanliness 8.2. While Wi-Fi or pillow comfort may vary, the overall experience is positive.
diningIs the breakfast good? What dining options are there?+
The hotel features an Italian restaurant, bar, and coffee shop. Breakfast reviews are mixed; some find it rich and delicious, while others report inconsistent quality or limited variety.
serviceHow is the staff service attitude?+
With a service score of 8.4, guests consistently praise the staff for being enthusiastic, professional, and attentive, significantly enhancing the overall stay experience.
facilityWhat fitness and leisure facilities does the hotel offer?+
The hotel offers a gym (surcharge), heated swimming pool, sauna, and steam room, along with beauty services, providing a perfect balance for fitness and relaxation.
familyIs this hotel suitable for families with children?+
Highly recommended for families. Guests praise spacious family suites with dual bathrooms/kitchens, child surprises, kid meals, and pet-friendly amenities like pet bowls.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
Book on FlyerTrip →