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The Blackstone, Autograph Collection

★★★★·9.3/ 10Excellent
AAutograph Collection·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 45 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Parking is accessible, supplied by the hotel for guests who arrive by car. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Blackstone, Autograph Collection · 万豪白金入住报告(2023年3月)

  • 简单跟前台问了一句就升级到了湖景房。没有更高的期待所以觉得可以了。
  • 地理位置稍微偏了一点,周围没有很近而便宜的停车场。但是湖景还是挺不错的。
  • 房间感觉还比较宽敞。
2023-04-29

MapleL · 2023-04-29 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 304 guest reviews · multi-source · as of 2026-07-09

Guests praise the historic ambiance, location, and generally excellent staff, noting spacious rooms and great views. Complaints focus on inconsistent service attitudes, hidden fees for water/WiFi, cleaning lapses, and aging facilities.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness9.0
Surroundings9.0
Facilities8.8
Value8.0
PraisedAttentive and professional staff · Prime location · Spacious and comfortable rooms · Rich historic atmosphere
ComplaintsLimited dining options/closures · Poor soundproofing · Rude or unhelpful front desk · Cleaning and maintenance issues

KEYIdeal for history lovers seeking convenience. Verify breakfast/club details beforehand; service consistency varies.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in the Chicago Loop with an excellent score of 9.0, it is within walking distance of Grant Park, Millennium Park, and the Art Institute of Chicago.
diningAre there restaurants on-site? What type of cuisine is offered?
Yes, Mercat a la Planxa serves Catalan and Mediterranean tapas. Note that some guests mentioned limited options or weekend closures.
facilityIs there a gym? Is there a fee for access?
The hotel offers a 24-hour gym with state-of-the-art equipment. Official info states complimentary access, but please verify with the concierge upon arrival.
roomWhat are the room facilities? Are there lake-view rooms?
Rooms are spacious with 50-inch LCD TVs and marble bathrooms. Selected rooms offer scenic lake views, highly rated by guests.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 16:00 and check-out at 12:00. Pets are allowed. Parking is available but noted as expensive by some guests.
memberWhat benefits do Marriott Bonvoy members get?
Members earn bonus points. Ambassador/Platinum/Titanium tiers may enjoy lounge access, late checkout, and welcome amenities. Breakfast benefits vary by tier.
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