Name: Best Western Plus Poitiers Centre Le Grand Hotel
Address: 28, rue Carnot, Poitiers, FR

Official

Experience an abundance of unparalleled facilities and features at Best Western Plus Poitiers Centre Le Grand Hotel. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as safety deposit boxes. Each accommodation at Best Western Plus Poitiers Centre Le Grand Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Central location, spacious clean rooms, and excellent breakfast with friendly staff are highlights. Cons include aging facilities, maintenance issues like heating failures, tight parking, and occasional poor service.

Dimension scores · cross-source

Location9.0

Cleanliness8.6

Surroundings8.4

Rooms8.3

Value8.0

Service8.0

Facilities8.0

＋ PraisedExcellent breakfast service · Quiet central location · Spacious and clean rooms · Convenient dining nearby

－ ComplaintsAging facilities · Difficult parking/access · Heating/AC issues · Inconsistent front desk service

KEYSuitable for those valuing location and breakfast. Book parking early and inspect room facilities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What landmarks are nearby?＋

Located centrally in Poitiers, it is a short walk from Notre-Dame la Grande and the Palace. With a dimension score of 9.0, guests highly praise its superior location.

diningWhat is the breakfast experience like? Are there dining options?＋

Delicious buffet breakfast is available in the dining area, on the garden terrace, or in-room. It is highly rated, especially for the friendly service from staff like Marie.

roomWhat are the room facilities and services like? Is it quiet?＋

Rooms feature air conditioning, soundproofing, and spacious, clean designs. While some note aging facilities, the room dimension score is 8.3, indicating good comfort.

serviceHow is the service level? Is express check-in available?＋

Service scores 8.0 out of 10. Express check-in/out is available. Most staff are friendly, though some guests occasionally report cold attitudes or inefficiency.

facilityDoes the hotel have parking? Is it convenient?＋

Parking is available, but it is a major complaint. Guests frequently report that the lot is narrow and difficult to navigate, so checking availability is advised.

familyIs this hotel suitable for families with children?＋

Yes, it allows pets and offers family rooms. Families appreciate the central location and spacious rooms, but should be aware of potential hygiene corners or aging facilities in some units.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed35 ㎡up to 4

This air-conditioned suite features a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

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Queen Suite - Non-Smoking

1 × Queen bed35 ㎡up to 2

The suite provides air conditioning, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

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Superior King Room - Non-Smoking

1 × Extra-large double bed (Super-king size)25 ㎡up to 2

This double room is air-conditioned and features a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

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Standard Queen Room - Non-Smoking

1 × Queen bed20 ㎡up to 2

Air conditioning, a tea and coffee maker and a safe deposit box are provided in this double room. The unit offers 1 bed.

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Family Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 × King bed / 1 × Sofa bedup to 4

1 King Bed and 1 Double Sofa BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and DVD playerFood & Drink - Coffee/tea maker, electric kettle, and room serviceSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking

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Suite, 1 Queen Bed, Non Smoking

1 × Queen Bedup to 2

1 Queen BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and DVD playerFood & Drink - Coffee/tea maker, electric kettle, and room serviceSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking

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Facilities · 57

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsParkingPets allowedTerraceBoard games/puzzlesAllergy-free roomPet bowlsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmKey card accessMobile app for room serviceInternet accessExpress check-inReception hallSecured parkingSelf parking (surcharge)Television in common areasWine release eventsFree wired internetFront desk (limited hours)GarageGolfing on siteHousekeeping on requestNon-smoking roomsRoom serviceNon-smoking throughoutWheelchair accessible

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Nearby & map

Dining

1

Papilles

Modern Cuisine

€€

The son and grandson of restaurateurs, Sébastien Boireau had embarked on a different career before ultimately following in the family footsteps. When his culinary vocation called, he opened this restaurant with an elegant little shopfront in the city centre. Here, he has created a refined dining room (wooden seats with cream leather cushions, white walls, mirrors framed by plants). His cuisine is fresh and modern, and as pared back as the decor: scallop carpaccio; veal fillet, carrot mousseline, blood orange jus…

56m

2

Mesa

Modern Cuisine

€€

Marc Paluszka and Alexandra Vincent have breathed new life into these premises, previously La Chênaie, long run by André Chenu. The couple has transformed this local institution without betraying its spirit. In the kitchen, local sourcing – suppliers are mentioned during service – underpins a small, clear and precise menu. This modern cuisine is dotted with Brazilian accents (a nod to the chef's origins), as evidenced by the cachaça in the baba.

5.6km

3

L'Ouvrière

Modern Cuisine

€€€

Housed in an inviting building in the heart of the village of Montamisé, this welcoming restaurant continues to polish its concept. Ludovic Dumont's purposely creative approach is primarily focused on fish and seafood and vegetables, using which he devises multi-course blind menus that are aligned with the seasons. The space is intimate, bright and spruce, and the service is very cordial. There are three welcoming gîtes to extend your stay here.

7.9km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.