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Queen Victoria Hotel & Manor House by NEWMARK

★★★★★·9.4/ 10Excellent
·Hotels
2011 opened· 35 rooms· Check-in 02:00 PM / out 11:00 AM
Area shuttle (surcharge)Parasailing nearbyExpress check-outFitness facilitiesFree bicycles on siteHealth or beauty spa nearbyAll 62 facilities +
Review
Official

Queen Victoria Hotel & Manor House by NEWMARK provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers car hire and shuttle amenities for your ease in navigating around Cape Town. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Start your day stress-free at Queen Victoria Hotel & Manor House by NEWMARK as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Queen Victoria Hotel & Manor House by NEWMARK. Unwind and conclude each day delightfully by stopping by massage, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 328 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime V&A Waterfront location, spacious clean rooms, and exceptional staff service. Breakfast is highly rated. Common complaints include poor soundproofing in some rooms, navigation difficulties, slow breakfast service, and occasional maintenance issues.

Dimension scores · cross-source

Rooms9.8
Location9.7
Service9.5
Cleanliness9.5
Facilities8.8
Surroundings8.8
Value8.7
PraisedPrime location · Friendly/professional staff · Spacious/comfortable rooms · High-quality breakfast
ComplaintsNoise in some rooms · Minor maintenance issues · Breakfast service/menu issues · Poor room maintenance

KEYIdeal for those valuing location and service. Request non-noisy rooms, plan transport carefully, and expect potential delays at breakfast.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in the heart of V&A Waterfront with a 9.7 location score. Guests praise the prime spot for exploring iconic attractions easily.
diningWhat is the breakfast experience like? Is there an extra charge?
Breakfast is available for a surcharge and is highly rated for quality, though some guests note slow service or limited options.
roomWhat are the room facilities and service levels like?
Rooms score 9.8 for being spacious and clean with free WiFi. Service scores 9.5 for friendly staff, but some rooms have poor soundproofing.
facilityWhat leisure and fitness facilities does the hotel offer?
The hotel offers a full-service spa, sauna, health club, and free bicycles for relaxation and rejuvenation.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 11:00. The hotel does not allow children or pets.
pros_consWhat are the main pros and cons mentioned by guests?
Pros: Prime V&A location, spacious clean rooms, excellent service, and high-quality breakfast. Cons: Poor soundproofing, difficult GPS navigation, unstable Wi-Fi, and slow breakfast service.
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