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Hotel Haus am Berg

8.2/ 10Recommended
·Hotels
Offsite parking discounted rates availableFamily roomsParkingPets allowedOutdoor furnitureStaff adhere to local safety protocolsAll 29 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise friendly staff, ample breakfast, cleanliness, and free garage. Complaints focus on outdated facilities (odors, leaks), heat without AC/fans, lack of elevator, cash-only policy, and limited nearby dining.

Dimension scores · cross-source

Wi-Fi8.9
Service8.5
Cleanliness8.3
Rooms7.8
Value7.7
Surroundings7.6
Facilities7.3
Location7.2
PraisedFree garage · Friendly staff · Abundant breakfast · Cleanliness
ComplaintsAging facilities · Bad smells/drainage · No elevator/stairs · Hot rooms/no fridge

KEYSuitable for drivers/cyclists on budget. Accept outdated facilities, no elevator, cash-only. Verify ventilation in summer.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near major attractions?
Yes, it offers easy access to Trier Central Station and the Rheinisches Landesmuseum Trier. Guests appreciate the quiet environment despite a location score of 7.2.
diningHow is the breakfast? Is it buffet-style?
Breakfast is praised as abundant and tasty with friendly service (Service: 8.5). However, some guests note it is not buffet-style and has limited variety.
roomWhat are the room facilities? Is there air conditioning?
Rooms feature private bathrooms, showers, toiletries, desks, and flat-screen TVs (Room score: 7.8). A common complaint is outdated facilities, odors, and lack of AC/fans in summer.
policyDoes the hotel accept credit cards?
No. Guest reviews highlight a strict cash-only policy, which is a notable drawback. Guests are advised to bring sufficient cash for their stay.
facilityIs there parking available? Is it free?
Yes, the hotel offers a free parking garage, which is highly praised. It is also bicycle-friendly with bike hire available for outdoor activities.
serviceHow is the staff service?
Staff service is highly rated at 8.5. Guests consistently praise the friendly, helpful, and warm attitude of the employees throughout their stay.
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