Name: Jumbaktas Astana Hotel
Address: Karasakal Erimbet Street, 65, Astana, KZ

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Guest scores & sentiment

From 207 guest reviews · multi-source · as of 2026-07-12

Guests praise spacious rooms, location, and some staff, but criticize aging facilities, poor Wi-Fi, unstable hot water, and unexpected paid SPA access with child restrictions.

Dimension scores · cross-source

Surroundings9.6

Location8.8

Service8.7

Cleanliness8.5

Facilities8.3

Value8.0

＋ PraisedPrime location · Spacious and comfortable rooms · High-quality breakfast · Helpful staff

－ ComplaintsPoor Wi-Fi signal · Aging facilities needing repair · Inconsistent cleanliness · Noisy air conditioning

KEYSuitable for those valuing space/location. Verify SPA fees and child policies; expect aging facilities and poor Wi-Fi.

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Room types · 8

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Presidential Suite

2 × Extra-large double bed (Super-king size)280 ㎡up to 5

This apartment has a terrace, dining room, 3 bathrooms, sauna, massage room and living room. Guests can visit the spa center with a sauna, swimming pool and a fitness center.

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Suite

1 × Queen bed70 ㎡up to 2

Air-conditioned suite with seating and working areas. This room features a seating area. Guests can visit the spa center with a sauna, swimming pool and a fitness center.

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Deluxe Double Room

1 × Queen bed60 ㎡up to 2

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

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Family Room

2 × Extra-large double bed (Super-king size)56 ㎡up to 4

Please note that SPA facilities for 2 guests are offered for free.

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Business Double Room with Gym Access

1 × Queen bed50 ㎡up to 2

This room offers working and seating areas. Guests can visit the spa center with a sauna, swimming pool and a fitness center.

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Superior Double Room

1 × Queen bed40 ㎡up to 2

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

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Standard Room

1 × Queen bed28 ㎡up to 2

This double room has a bathrobe, electric kettle and cable TV. SPA center access is available at surcharge.

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Standard Twin Room

2 × Twin bed28 ㎡up to 3

This room has a seating area and a mini-bar. SPA center access is available at surcharge.

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Facilities · 77

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsIroning serviceHot tub/JacuzziSaunaMassage servicesParkingSolariumPrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Allergy-free roomSpa/wellness center servicesSteam roomBeauty ServicesManicurePedicureHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmKey card accessInternet accessFitness facilities (surcharge)No accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availablePool sun loungersReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Swimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Access to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Guest education on local ecosystems and cultureHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

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Nearby & map

Sights

1

Astana Opera

culture

opera house in Astana, Kazakhstan

476m

2

Nur-Astana Mosque

place_of_worship

Mosque in Astana, Kazakhstan

1.1km

3

Bayterek

landmark

monument in Astana, Kazachstan

1.3km

4

Astana Arena

culture

football stadium

3.3km

5

Palace of Peace and Reconciliation

landmark

Landmark structure, cultural centre and opera house in Astana

3.6km

6

Khazret Sultan Mosque

place_of_worship

Mosque in Astana, Kazakhstan

4.0km

7

Kazhimukan Munaitpasov Stadium

culture

multi-purpose stadium in Astana, Kazakhstan

2.9km

8

Barys Arena

culture

sports venue in Kazakhstan

3.5km

1

2

3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.