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Cretan Berry Portou

8.9/ 10Recommended
·Guest houses
Air conditioningCar hirePrivate check-in/check-outShuttle service (additional charge)Allergy-free roomAdult onlyAll 34 facilities +
Review
Official

With a stay at Cretan Berry Portou in Chania (Chania Town), you'll be within a 5-minute drive of Old Venetian Harbor and Nea Chora Beach. This guesthouse is 2. 3 mi (3. 7 km) from Golden Beach and 4. 1 mi (6. 7 km) from Port of Souda. Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access. Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

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Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-20

Guests praised the central Old Town location, cleanliness, and exceptional staff hospitality. Common complaints included small room sizes, lack of elevators, poor shower design causing water spillage, and street noise at night.

Dimension scores · cross-source

Service9.7
Location9.7
Value9.2
Facilities9.1
Cleanliness9.1
Rooms9.0
Surroundings8.8
Wi-Fi8.0
PraisedCentral Old Town location · Clean and tidy rooms · Warm and attentive staff · Good value for money
ComplaintsCompact room size · Occasional street noise · Rooms are consistently small and cramped · Open shower design causes water splashing

KEYIdeal for walkers valuing service. Avoid if mobility-limited or with large luggage due to small rooms/no elevator. Noise-sensitive guests should request quiet rooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what amenities are nearby?
Located in the heart of Chania's Old Town (9.7/10), it is close to Koum Kapi Beach, restaurants, and major squares like Mitropoleos.
pros_consWhat are the main pros and cons of this hotel?
Pros: Excellent location, friendly staff (9.7/10), and clean rooms. Cons: Small rooms, no elevator, potential shower water spillage, and occasional street noise.
serviceHow is the quality of service at the hotel?
Service scores 9.7/10. Guests praise the enthusiastic and responsive staff (e.g., Georgia) for welcome drinks and efficient assistance. Private check-in/out is available.
roomAre the rooms well-equipped? What are the inconveniences?
Rooms have AC, TV, free WiFi, and some balconies. However, they are compact with limited storage. Some showers splash due to design, and there is no elevator.
coupleIs this hotel suitable for couples?
Highly recommended for couples (55 reviews). The Old Town location and balcony rooms are popular. Note that rooms are compact, so consider space requirements.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:30 and check-out at 10:30. Pets are not allowed. Private check-in/out services are available for convenience.
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