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The Green House, Santa Teresa - Adults Only

9.3/ 10Excellent
·Holiday homes
Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningSwimming poolSafety deposit boxCar hireAll 63 facilities +
Review
04

Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-20

Guests praise the stunning design, privacy, views, and exceptional personalized service. Main complaints involve the steep, rough uphill road requiring a 4x4, and some noted cold plunge pools or lack of included breakfast.

Dimension scores · cross-source

Rooms10.0
Service10.0
Facilities10.0
Cleanliness10.0
Surroundings9.8
Value9.7
Wi-Fi9.5
Location9.5
PraisedStunning ocean and jungle views · Private plunge pool and terrace · Modern, clean and tastefully furnished · Enthusiastic and helpful hosts
ComplaintsSteep access road requiring 4x4 or motorized transport · No breakfast served on-site · Some road sections remain rough · Steep and difficult access road

KEYIdeal for luxury seekers. A 4x4 is essential due to steep, rough access roads.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation? Is a 4x4 required?
Located near Playa Carmen and Santa Teresa with easy airport access. However, the steep uphill road requires a 4x4 vehicle.
policyWhat are the check-in policies regarding children and pets?
Check-in is at 14:00 and check-out at 11:00. This is an adults-only property that does not accommodate children, but pets are welcome with private check-in options.
roomWhat are the room facilities and how do they score?
Room facilities scored a perfect 10/10, featuring independent kitchens, dining areas, and private terraces with pools. The environment scores 9.8 with full cleanliness marks.
serviceWho is this hotel best suited for, and what is the service like?
Ideal for couples, with 70 reviews praising the romantic atmosphere and butler-style service. Hosts provide exceptional care, yielding a 99% recommendation rate and a perfect 10/10 service score.
diningDoes the hotel offer breakfast, and what dining options are available?
While some guests noted breakfast isn't included, the property offers grocery deliveries to rooms, cooking classes, and pub crawls for flexible dining experiences.
pros_consWhat are the main pros and cons of the hotel?
Pros include stunning design, privacy, sea views, and flawless service details. Cons involve the rough access road requiring a 4x4 and cooler plunge pool temperatures.
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