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Victoria & Alfred Hotel by NEWMARK

★★★★·9.4/ 10Excellent
·Hotels
📍V&A Waterfront Pierhead · Cape Town ↗
📞00274244646·Official site ↗
1904 opened · 2008 renovated· 94 rooms· Check-in 02:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 45 facilities +
Review
Official

Ideally located in the charming surroundings of the Victoria and Alfred Waterfront, this hotel enjoys an exciting setting. The hotel enjoys views of the harbour and Table Mountain. Within a short distance of the hotel, guests can enjoy a number of retail outlets, restaurants, craft markets, boat cruises and entertainment venues. This hotel was originally built in 1904 as the North Quay Warehouse, and has since been restored to deliver the utmost in luxury and relaxation. The architecture of the hotel exudes tradition and elegance. The guest rooms are spacious and elegantly appointed, with a stream of regal decor throughout. This historical hotel offers a break unlike any other, in a thriving area, where tradition and culture are waiting to be unravelled.

04

Guest scores & sentiment

From 345 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime V&A location, exceptional staff, and breakfast. Rooms are spacious with great views. Cons include aging fixtures, AC issues, slow elevators, poor signage, and occasional noise.

Dimension scores · cross-source

Location9.8
Cleanliness9.3
Service9.0
Surroundings8.8
Facilities8.5
Value8.4
Rooms8.3
＋ PraisedExcellent location · Friendly and professional staff · Great breakfast · Clean and comfortable rooms
－ ComplaintsLimited/difficult parking · Missing amenities (water/ice) · Construction noise · Billing disputes

KEYIdeal for those valuing location and service. Book higher floors/views; note aging facilities and potential noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transport convenient?＋
Located in the heart of V&A Waterfront (score 9.8), surrounded by shopping and entertainment. Paid parking and airport transfers are available.
diningWhere is breakfast served and what are its highlights?＋
Breakfast is served at Dash restaurant in the sister 5-star property, Queen Victoria Hotel. Guests highly praise the delicious and abundant buffet.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples. 220 guests praised the prime location, spacious rooms, and romantic views of Table Mountain or the harbor.
familyWhat should families with children note?＋
Children are allowed with supervised activities. However, some families noted unstable Wi-Fi, missing amenities like slippers, and aging facilities.
roomHow are the room views and comfort?＋
Rooms are spacious (score 8.3) with stunning views. However, some lofts or piazza rooms may have wind/construction noise or poor soundproofing.
serviceWhat is the level of service?＋
Service scores 9.0 with generally enthusiastic staff. However, a few guests reported cold front desk service or slow response times.
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