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Apollo Hotel

★★★★·7.6/ 10Good
·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsLift / ElevatorAll 80 facilities +
Review
Official

The hotel is ideally positioned just 1. 6 km from junction 6 off the M3. With many local attractions and the numerous business parks in the area, it is the perfect location for business or leisure. Approximate distances to nearby airports include Southampton Airport, at around 49 km; London Heathrow Airport, at roughly 57 km; Bournemouth Airport, at about 90 km; London Gatwick Airport, at some 97 km; and London City Airport, at roughly 93 km. Consisting of 125 superb non-smoking bedrooms, with the large Conference Centre and Health Club, this is an ideal choice for business or leisure. The hotel is non-smoking throughout. Guests are provided with a lobby with 24-hour reception and check-out service, a hotel safe, a cloakroom, lift access, a bar and a restaurant. Additionally, Internet access, room and laundry services and a car park are available. The bedrooms have been tastefully refurbished to the highest standards incorporating a hospitality tray, writing desk, 2 telephones with international direct dial lines, modem point, wireless Internet access, LCD television with Freeview and safe. All en suite bathrooms have a shower, bath, large bath towels, hairdryer and luxury toiletries from the Morabito line. Each room also comes with double or king-size beds, a radio, tea and coffee making facilities and central heating. The gym consists of a luxurious indoor pool, steam room, sauna, and spa pool, the perfect place to unwind after a busy day or after a work-out in the well equipped gym (fees may apply). The Brasserie with its conservatory which opens to the patio in the summer serves both continental and English breakfast. For lunch there is often a mouth-watering buffet to choose from and always the choice of selecting from the light à la carte lunch menu. Dinner is also served à la carte or buffet style.

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Guest scores & sentiment

From 501 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location and friendly staff, plus good breakfast. Major complaints cite small, dated rooms with maintenance issues (mold, stains) and inconsistent service, falling short of 4-star expectations.

Dimension scores · cross-source

Location8.6
Service7.7
Value7.2
Facilities7.1
Cleanliness6.9
Surroundings6.4
Rooms6.0
+ PraisedConvenient location · Friendly staff · Good value for money · Good pool facilities
- ComplaintsDated and damaged rooms · Hygiene issues (mold/pests) · Poor soundproofing/noise · Inconsistent breakfast/service

KEYSuitable for budget travelers prioritizing location. Manage expectations regarding room size and decor; note potential service delays.

FAQ · grounded in hotel data & reviews

locationIs the Apollo Hotel conveniently located? What is nearby?+
Yes, it is ideally situated near central Basingstoke, the M3, and Festival Place Shopping Centre. The 'Location' dimension scores 8.6/10, with guests praising its prime spot.
diningHow is the breakfast and dining selection?+
Breakfast is widely praised as delicious and abundant. The hotel features the Library Bar, Brasserie, and coffee shop. However, some business and solo travelers noted occasional shortages or slow service during peak times.
roomWhat are the room size and condition like?+
Rooms are often described as small and dated, with 'Rooms' scoring 6.0 and 'Environment' 6.4. Common complaints include peeling paint, stained carpets, and musty odors in some rooms.
serviceHow is the level of service?+
Friendly and enthusiastic staff are a major highlight, with a 'Service' score of 7.7. Guests frequently praise the efficiency and kindness of front desk and housekeeping, though service can fluctuate during peak hours.
facilityWhat fitness and spa facilities are available?+
The hotel offers the Horizons Health and Beauty facility, featuring an indoor heated pool, hot tub, sauna, steam room, and massage services. A fitness center is also available for a surcharge. Facilities score 7.1/10.
familyIs this hotel suitable for families with children?+
Children are allowed, and kid meals and outdoor play equipment are provided. However, family guests reported small rooms, noise issues, and poor maintenance (e.g., low pool temperature), which may affect comfort.
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