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Pendry Chicago

★★★★·9.3/ 10Excellent
·Hotels
Check-in 04:00 PM / out 12:00 PM
Electric bicycle charging stationNightclubFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningLift / ElevatorAll 85 facilities +
Review
Official

Steeped in history, anchored in style. Set within the iconic 1929 Art Deco Carbide & Carbon Building in Chicago's Loop neighborhood, Pendry Chicago is a modern-day luxury hotel that pays homage to both the past and the present with contemporary, comfortable interiors, signature culinary and cocktail concepts, and inspired gathering spaces throughout that embody the spirit of Chicago. Welcome to your new favorite spot in the city. Pendry Chicago's Newly Redesigned Guest Rooms Blend Design, Comfort & Unparalleled Detail. 363 Newly Redesigned Guest Rooms & Suites Set Within the Iconic Carbide & Carbon Building. Cocktails at Bar Pendry. Please know that when booking Pendry Chicago, all reservations are subject to a $30 plus tax ($35. 22) Destination Fee per night paid to hotel upon check in.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Pendry Chicago · 住客入住报告(2023年8月)

  • 给的credit,联合FHR给的都够两个人吃两顿了
  • 100 USD来自FHR
  • 4 pm checkout;几乎踩着点
  • 一般,可能是我预期太高了,前台没什么热情,也没有升房
2025-02-07

polarbear · 2025-02-07 · Source ↗

Pendry Chicago · 住客入住报告(2024年12月)

  • 给的credit,联合FHR给的都够两个人吃两顿了
  • 100 USD来自FHR
  • 4 pm checkout;几乎踩着点
  • check in前台直接升到高层
2025-02-07

polarbear · 2025-02-07 · Source ↗

Pendry Chicago · 住客入住报告(2023年5月)

  • City King, 一级,聊胜于无
2023-05-07

antimony · 2023-05-07 · Source ↗

See all 3 reports →
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional, personalized staff service and the Art Deco architecture/spacious rooms. Complaints focus on noise, humidity, blackout issues, check-in delays, valet disputes, and unfulfilled booking perks.

Dimension scores · cross-source

Location10.0
Service9.0
Cleanliness9.0
Value9.0
Facilities8.8
Surroundings8.6
PraisedExceptional staff service · Prime location · Beautiful historic design · Comfortable and clean facilities
ComplaintsStreet noise disturbance · Expensive breakfast · Poor soundproofing in some rooms · Minor maintenance issues

KEYIdeal for service-focused travelers. Verify perks, request high-floor rooms to avoid noise, and exercise caution with valet parking.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Rated 10/10 for location, it is in the heart of Chicago near Millennium Station and Cloud Gate, with easy access to Magnificent Mile.
serviceWhat is the level of service like?
Service scores 9.0/10, with guests praising staff for exceptional, personalized care. The overall recommendation rate is 99%.
roomWhat are the room facilities and environment like? Any pros or cons?
Rooms are spacious with Art Deco style, but some guests report noise, humidity, or poor blackout curtains. Request quiet rooms if sensitive.
diningWhat dining options are available?
Features an in-house restaurant, coffee shop, bar, and terrace with room service. Dining experiences are rated highly by guests.
facilityWhat fitness and entertainment facilities are provided?
Offers a fitness center (surcharge), billiards, shared lounge, nightclub, and free bikes. Facilities cater to both leisure and accessibility needs.
familyIs this hotel suitable for families?
Highly rated by families for child-friendly staff and services. Pets allowed. However, some note limited closet space or smaller room sizes.
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