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Holiday Inn Cleveland-Mayfield by IHG

★★·8.9/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
2019-10-08 opened · 2021 renovated· 108 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningLift / ElevatorExpress check-in/check-outAll 62 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Holiday Inn Cleveland-Mayfield Hotel By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Cleveland (OH) becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Holiday Inn Cleveland-Mayfield Hotel By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and bottled water is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Holiday Inn Cleveland-Mayfield Hotel By IHG. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Holiday Inn Cleveland-Mayfield Hotel By IHG, guests can access vending machines that provide light snacks and beverages 24 hours a day. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 180 guest reviews · multi-source · as of 2026-07-18

Guests praise friendly staff, cleanliness, and comfortable beds. Common complaints involve thin walls, inconsistent breakfast quality, dated facilities, and expensive dining.

Dimension scores · cross-source

Cleanliness9.0
Facilities8.8
Surroundings8.8
Service8.6
Location8.6
Value8.2
PraisedFriendly and helpful staff · Spacious and clean rooms · Highly rated on-site Italian restaurant · Abundant breakfast options
ComplaintsPoor soundproofing · Aging facilities or maintenance issues · No microwaves in rooms · Pool closed or too cold

KEYSuitable for those valuing service and cleanliness. Noise-sensitive guests should verify breakfast availability and room specs.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in Mayfield, 21km from Cleveland and near the airport, it offers convenient access and a quiet environment praised by guests.
diningWhat is the breakfast situation?
Breakfast quality is inconsistent and sometimes missing according to reviews. Diamond members receive official free breakfast benefits.
familyIs this hotel suitable for families?
Yes, it allows children and offers kid meals. Families appreciate cleanliness and friendly staff, though some report minor issues like weak fridge cooling.
businessHow is the experience for business travelers?
Business guests praise cleanliness, service, and the Italian restaurant. However, some find facilities dated or beds too firm, with insufficient outlets.
coupleWhat are the pros and cons for couples?
Pros include spacious clean rooms and a highly rated Italian restaurant. Cons involve poor soundproofing, lack of microwaves, and some maintenance issues like sagging mattresses.
roomHow are the room facilities and services?
Rooms feature TVs, coffee machines, and high cleanliness scores (9.0). Beds are comfortable, but soundproofing is poor and some facilities are dated.
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