Hotel Refugio Santa Ines
Guest scores & sentiment
From 241 guest reviews · multi-source · as of 2026-07-12
Guests praise the lake views, friendly staff, and breakfast. Common complaints include poor soundproofing, night noise, weak WiFi, cold rooms, and inconsistent maintenance.
Dimension scores · cross-source
KEYIdeal for relaxation. Not for light sleepers or those needing reliable internet.
Room types · 6
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Cottage with Garden View
This bungalow offers a fireplace. A seating area with a TV, a desk and a private bathroom are featured in this bungalow.
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Family Room with Balcony
This family room has a desk, a balcony, lake views and a private bathroom.
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Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower. This triple room features a wardrobe, a TV and lake views. The unit has 2 beds.
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Double Room
Providing free toiletries, this double room includes a private bathroom with a shower. This double room provides a wardrobe, a TV and lake views. The unit offers 1 bed.
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Deluxe Room
<p><strong>1 Large Twin Bed and 1 Double Bed</strong></p><p>Overlooking the lake</p><br/><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Bathroom</b> - Private bathroom and free toiletries</p><p><b>Practical</b> - Phone; rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>
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Exclusive Cabin
<p><strong>1 Large Twin Bed, 2 Double Beds and 1 Twin Bed</strong></p><p>Overlooking the lake</p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Internet</b> - Free WiFi 50+ Mbps </p><p><b>Bathroom</b> - Private bathroom and free toiletries</p><p><b>Practical</b> - Phone</p><p><b>Comfort</b> - Daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>
Rates / book on FlyerTrip →Facilities · 42
All facilities & services listed by the hotel (aggregated across sources).