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Hotel Victoria

★★★★·9.1/ 10Excellent
·Hotels
107 rooms· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 60 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Basel with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Hotel Victoria, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. Hotel Victoria provides a superb assortment of leisure amenities for guests to enjoy. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 292 guest reviews · multi-source · as of 2026-07-10

Guests praise the unbeatable location opposite Basel SBB, spacious clean rooms with good soundproofing, comfortable beds, and friendly staff. Main complaints involve expensive breakfast, aging facilities like outlets, and occasional cleaning lapses.

Dimension scores · cross-source

Location9.7
Rooms9.3
Cleanliness9.1
Service8.9
Facilities8.2
Value8.1
+ PraisedUnbeatable location opposite train station · Spacious rooms and comfortable beds · Friendly and professional staff · Good soundproofing despite proximity to station
- ComplaintsOccasional cleaning lapses · AC cooling or noise issues · High prices · Some facilities aging or poorly maintained

KEYIdeal for train travelers. Consider eating out to save on expensive breakfast; check for facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the location and convenience?+
Located opposite Basel SBB with excellent transport links (Loc: 9.7). Complimentary public transport tickets are provided for exploring the city.
diningHow is the breakfast and is it expensive?+
The restaurant offers Swiss and international dishes with a rich breakfast selection. However, guests frequently note that breakfast prices are expensive.
roomAre the rooms spacious and comfortable? How is the soundproofing?+
Rooms are generally spacious and comfortable (Rooms: 9.3). While most find soundproofing good, some street-facing rooms may experience train noise.
serviceWhat is the quality of service?+
Staff are praised for being friendly and professional (Service: 8.9). 24-hour reception and concierge services are highly rated, though isolated complaints exist.
facilityWhat fitness and business facilities are available?+
Facilities include a fitness room and business corner. Note that some outlets may be aging, and Wi-Fi can be unstable in certain rooms.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 14:00 and check-out at 12:00. Pets are welcome with provided bowls and baskets. Cashless payment is available.
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