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Mercure Norwich Hotel

★★★★·8.2/ 10Recommended
·Hotels
1973 opened· 107 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFamily roomsLuggage storageExpress check-in/check-outFax/photocopyingFacilities for disabled guestsAll 52 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Mercure Norwich Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Mercure Norwich Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Mercure Norwich Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms at the hotel, a coffee or tea maker is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mercure Norwich Hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting steam room before you depart.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests highly praise staff professionalism and warmth, specifically naming receptionists and event managers. Food quality, especially breakfast variety, is excellent. Main complaints cite dated decor, lack of elevator, and occasional minor service hiccups.

Dimension scores · cross-source

Cleanliness8.2
Service8.0
Value7.8
Location7.6
Surroundings7.4
Facilities7.3
Rooms6.0
PraisedOutstanding staff service · High-quality breakfast · Comfortable beds and good sleep · Convenient location
ComplaintsTired decor and outdated facilities · Noise disturbances · Inconsistent food quality · Dated appearance and facilities

KEYIdeal for those valuing service and events. Those prioritizing modern hardware should note potential facility limitations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located 1 mile from Norwich Airport and 3 miles from the city center, it offers easy access to local attractions and free wired internet.
diningWhat is the quality of breakfast and dining?
Dining scores 7.8; guests praise the varied and delicious breakfast, though some note occasional inconsistencies in dish quality.
businessIs it suitable for business trips? What office support is available?
Highly rated by 117 business guests for staff service and event organization. Offers fax/photocopying, luggage storage, and free wired internet.
familyWhat are the advantages or precautions for families?
Children allowed with family rooms and kid meals. Note that some rooms lack elevator access and facilities are dated, so verify accessibility in advance.
coupleHow is the experience for couples? What are the room amenities?
Couples appreciate clean rooms with TVs, robes, and Nespresso machines. However, noise from external traffic may affect sleep for sensitive guests.
serviceHow is the level of hotel service?
Service scores 8.0 with a 99% recommendation rate. Guests praise staff professionalism and strict hygiene protocols, including 24-hour security.
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