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Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

★★·8.7/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2025-11-13 opened· 98 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilitiesFree breakfastFree WiFiConcierge servicePicnic areaFree breakfastAll 27 facilities +
Review
Official

We would like to welcome you to our beautifully renovated Holiday Inn Express & Suites Charlotte-Arrowood. We are ideally located in the heart of South Charlotte, which allows you to explore the city's renowned attractions, shopping destinations, and excellent dining. We offer our Express Start Breakfast Bar on site, which is free to all of our guests and a fully stocked Sweet Shop so you can grab a quick snack at any time. Attractions like amusement parks, museums, cultural centers, and shopping malls are just minutes away from our hotel.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 156 guest reviews · multi-source · as of 2026-07-18

Guests praised friendly staff, clean rooms, and excellent breakfast. Common complaints included the closed indoor pool, occasional cleaning lapses, facility malfunctions, and noise issues.

Dimension scores · cross-source

Cleanliness9.3
Value9.1
Facilities8.6
Location8.4
Service8.1
PraisedFriendly and accommodating staff · Delicious and varied breakfast · Clean and tidy rooms · Comfortable beds
ComplaintsIndoor pool closed · Inadequate cleaning · Facility malfunctions · Noise disturbances

KEYGood for value seekers valuing service and breakfast. Verify pool status before booking; sensitive to noise should check soundproofing.

FAQ · grounded in hotel data & reviews

diningDoes the hotel provide breakfast?
Yes, a complimentary full breakfast is provided. Guests praised its variety and quality in reviews.
pros_consWhat are the main pros and cons of this hotel?
Pros include friendly staff, clean rooms, and comfortable beds. Cons involve a closed indoor pool, occasional cleaning lapses, and noise issues.
serviceHow is the service level at the hotel?
Service scores 8.1/10. Staff are generally friendly and efficient, though queues may occur during peak check-in times.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Note that front desk hours are limited.
familyIs this hotel suitable for families?
Yes. Family guests appreciate the friendly staff, clean rooms, and breakfast, but note the indoor pool is closed.
businessIs it convenient for business travelers?
Yes. Business guests find the location convenient and rooms comfortable, suitable for those prioritizing efficiency.
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