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Malmaison Birmingham

★★★★·9.0/ 10Excellent
·Hotels
193 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorExpress check-in/check-outFax/photocopyingAll 43 facilities +
Review
Official

Malmaison Birmingham provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Birmingham. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and luggage storage to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. Start your day stress-free at Malmaison Birmingham as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Malmaison Birmingham. Unwind and conclude each day delightfully by stopping by massage and steam room, ensuring a soothing experience. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 405 guest reviews · multi-source · as of 2026-07-06

Guests praise the central location, spacious rooms, and friendly staff. Dining is generally well-received. Common complaints include aging facilities, loud AC, slow breakfast service, high prices, and faulty USB ports.

Dimension scores · cross-source

Location9.0
Cleanliness8.9
Surroundings8.8
Facilities8.7
Rooms8.1
Service8.1
Value7.1
PraisedExcellent location · Spacious and comfortable rooms · Friendly and helpful staff · Tasty breakfast
ComplaintsLimited or closed spa facilities · Dark rooms or dated fixtures · Cleaning issues or odors · Expensive and slow breakfast service

KEYSuitable for those valuing convenience and comfort. Expect some wear and tear; verify AC performance and breakfast policies.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
With a location score of 9.0, it is centrally located in the upscale Mailbox development, offering excellent transport links and easy access to shopping and dining.
roomHow are the room size and facilities?
Rooms are spacious with mood lighting and power showers. While facility scores are high (8.7), some guests report aging fixtures, faulty USB ports, or AC noise.
diningWhat is the dining experience like?
The Brasserie serves quality British cuisine and wine tasting is praised. However, breakfast can be slow and pricey, with occasional inconsistencies in food quality.
facilityAre there fitness and spa facilities?
Yes, Le Petit Spa offers ESPA treatments. The modern gym is available for a surcharge, along with sauna, massage, and beauty services.
serviceHow is the staff service?
Service scores 8.1, with guests highly praising the friendly and professional staff who are helpful and responsive to various needs.
familyIs this hotel suitable for families?
Children are welcome with kid meals available. Afternoon tea is highly recommended for families. However, be aware of potential facility glitches and rushed breakfast service.
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