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Hotel Imperial Plaza

★★★★·7.3/ 10Good
·Hotels
Proposal/romance packages availableExpress check-outFitness facilitiesHealth clubFull-service spa24-hour front deskAll 37 facilities +
Review
04

Guest scores & sentiment

From 210 guest reviews · multi-source · as of 2026-07-12

Guests praise the modern decor, comfortable beds, excellent breakfast, and attentive staff, noting good soundproofing. Complaints focus on the surrounding area's age, minor cleaning oversights, high minibar prices, parking difficulties, and isolated service issues.

Dimension scores · cross-source

Rooms9.1
Location8.9
Cleanliness8.9
Service8.8
Wi-Fi8.6
Value8.6
Facilities8.5
Surroundings7.4
+ PraisedExcellent and varied breakfast · Friendly and professional staff · High room cleanliness · Good cost-performance ratio
- ComplaintsUncomfortable mattresses · Inconsistent shower hot water · Tight and congested parking · Minor facility maintenance issues

KEYSuitable for travelers valuing premium amenities and breakfast. Budget-conscious guests should note high minibar prices; drivers must confirm parking availability.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?+
Location score is 8.9, near the train station. However, the environment score is low (7.4), with some guests noting older surroundings.
diningHow is the breakfast? Is it extra?+
Breakfast is highly praised for being rich and delicious. Note that it incurs an extra charge and is located in a separate building.
facilityWhat leisure facilities are available? Is there a pool?+
Features a seasonal outdoor pool, full-service spa, sauna, steam room, and Turkish bath. Fitness facilities score 8.5, but verify gym availability as some guests reported discrepancies.
roomHow is the soundproofing and comfort of the rooms?+
Room score is 9.1, with guests praising good soundproofing and comfortable beds. However, some report slow hot water or AC noise, so inspect upon arrival.
serviceAre the staff friendly and helpful?+
Service score is 8.8. Most praise the attentive staff, though some business/solo travelers noted isolated issues like tip requests or oversights.
policyCan I bring pets or children?+
Pets are not allowed. Although family reviews exist, the system marks children as not allowed; please verify with official policy to avoid issues.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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