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Smart Hotel Monterrey

★★★★·9.1/ 10Excellent
·Hotels
Air conditioningPrivate check-in/check-outStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedAll 24 facilities +
Review
04

Guest scores & sentiment

From 83 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location near Arena Monterrey and good value. Rooms are generally clean. Complaints focus on scarce parking, maintenance issues (hot water, TV), inconsistent service, noise, and occasional hygiene problems.

Dimension scores · cross-source

Location9.3
Rooms8.8
Value8.8
Service8.8
Cleanliness8.8
Wi-Fi8.7
Surroundings8.6
Facilities8.4
+ PraisedExcellent location · High cleanliness · Good value · Cleanliness
- ComplaintsUnstable hot water · Poor maintenance · Hygiene issues · Limited parking

KEYIdeal for location-focused travelers attending events. Drivers beware of limited parking. Those needing quiet or reliable hot water should proceed with caution.

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