Name: Gran Customa Isezakicho
Address: Naka-ku Chojamachi 7-115, Yokohama, JP

Official

This cosy hotel is set in Yokohama.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests praise the value, free curry, and onsen, with generally good service. Common complaints include poor capsule soundproofing, noise, inconsistent cleanliness, and an uneasy surrounding area.

Dimension scores · cross-source

Value8.7

Wi-Fi8.6

Service8.5

Facilities8.4

Cleanliness8.2

Rooms8.1

Surroundings8.0

Location7.7

＋ PraisedFree unlimited curry · High cost-performance ratio · Comfortable large bath & well-equipped facilities · Friendly staff & detailed reception

－ ComplaintsPoor capsule soundproofing & noise disturbance · Inconsistent cleaning & maintenance in public areas · Few elevators & long waits during peaks · Complex surroundings affecting relaxation

KEYSuitable for budget travelers valuing food. Bring earplugs due to poor soundproofing. Sensitive guests should note the aging facilities and surrounding environment.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Capsule Room for Female

1 × Twin bed2 ㎡up to 1

The dormitory room features air conditioning, a carpeted floor, as well as a shared bathroom boasting slippers. This dormitory room provides heating and a flat-screen TV. The unit has 1 bed.

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RoomCapsule Room for Male

Capsule Room for Male

1 × Twin bed2 ㎡up to 1

Rooms are 2 square yards.

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RoomSingle Bed in Female Dormitory Room

Single Bed in Female Dormitory Room

1 × Twin bedup to 1

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RoomSingle Bed in Male Dormitory Room

Single Bed in Male Dormitory Room

1 × Twin bedup to 1

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F

Facilities · 27

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningLift / ElevatorLuggage storageShared lounge/TV areaPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during stayGuest room sealed after cleaningPhysical distancing in dining areasProcess in place to check health of guestsThermometers for guests provided by propertyInternet accessShopping on siteSnack bar/deliFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout

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Nearby & map

DiningSights

1

松屋

beef_bowl

Japanese

5.1km

2

松屋

beef_bowl

Japanese

5.6km

3

松屋

beef_bowl

Fast food

7.5km

1

2

3

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.