Search cities, hotels, brands…
1 / 24

ibis Brussels Centre Chatelain

★★★·8.7/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 59 facilities +
Review
Official

Welcome to the Crowne Plaza Kitchener Waterloo, located just minutes from Highway 401 in downtown Kitchener. We're a short commute to Waterloo, St. Jacobs, Cambridge, and Guelph, placing you in the center of the Kitchener-Waterloo technology hub, home to companies like Google, D2L, and BlackBerry. The hotel is also convenient to sports and entertainment venues such as Centre in the Square and the Kitchener Memorial Auditorium, as well as hospitals, restaurants, and attractions like the Tannery. Enjoy on-site recreation including bowling, mini-golf, an indoor heated pool, and squash courts. With over 15, 000 sq. ft. of modern event space and 201 guest rooms and suites, the Crowne Plaza is the perfect venue for your next meeting, conference, or wedding. Our unique style and amenities are designed to help you relax, rest, and connect.

04

Guest scores & sentiment

From 435 guest reviews · multi-source · as of 2026-07-06

Guests praise the professional staff, clean modern rooms, and rich breakfast. Common complaints include noise in street-facing rooms, AC issues, limited parking, and small room sizes with insufficient storage.

Dimension scores · cross-source

Service8.5
Cleanliness8.5
Surroundings8.4
Location8.2
Facilities8.0
Value7.9
PraisedExcellent location and transport · Friendly and professional staff · Rich and tasty breakfast · Clean and modern environment
ComplaintsSmall rooms with limited layout · Poor soundproofing · Limited or expensive parking · Minor facility issues

KEYSuitable for budget travelers using public transport. Request garden rooms for quietness, check parking availability, and verify AC function.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located 750m from Avenue Louise, it is near the European Parliament and museums within 2km, making it a great base for exploring Brussels.
diningHow is the breakfast? What options are there?
Breakfast is praised for being rich and varied, including fresh fruits. While organization can sometimes be chaotic, it remains a highlight of the stay.
roomHow are the room size and comfort?
Rooms are modern and clean with comfortable bedding, but generally small with insufficient storage. Some layouts are tight, so check room type if space is critical.
serviceWhat is the level of service?
Front desk staff are professional and friendly. Service scores are high at 8.5, with strict cleaning protocols and efficient contactless check-in options available.
facilityIs parking convenient? Is there a parking lot?
Parking is available but extremely limited and narrow, often causing booking confusion. Self-driving guests are advised to use nearby public parking.
pros_consWhat are the main pros and cons?
Pros: Prime location, rich breakfast, friendly staff, clean rooms. Cons: Noise in street rooms, AC issues, small size, limited parking. Recommendation rate is 99%.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →