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Berjaya Penang Hotel

★★★★·7.9/ 10Good
·Hotels
1996 opened · 2018 renovated· 320 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 54 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers shuttle amenities to assist you in discovering your desired offerings in Penang. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator, bottled water, instant coffee and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Berjaya Penang Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Berjaya Penang Hotel, featuring halal choices to accommodate their needs. Throughout the day, engage in the entertaining activities available at Berjaya Penang Hotel. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the strategic location near hospitals and malls, plus friendly staff. Common complaints include outdated facilities, cleanliness issues in some rooms, and poor infrastructure like parking and elevators.

Dimension scores · cross-source

Surroundings8.4
Location8.2
Service8.0
Value7.6
Cleanliness7.5
Facilities7.4
Rooms6.9
PraisedExcellent location opposite PAH · Friendly and helpful staff · Convenient nearby dining and shopping · Good views from some rooms
ComplaintsAging facilities and decor · Inconsistent housekeeping standards · Inconvenient stairs for elderly/kids · Unstable Wi-Fi signal

KEYSuitable for medical travelers or shoppers. Expect dated facilities; verify non-smoking status and room condition upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby amenities are there?
Located in central Georgetown near Penang Adventist Hospital and malls, it scores 8.1/10 for location based on 205 reviews, making it highly convenient for shopping and medical needs.
serviceWhat is the quality of the hotel's service?
Staff are praised for being friendly and professional, scoring 7.9/10 in service dimensions. Families and friends specifically highlight their helpfulness.
familyIs this hotel suitable for families with children?
Yes, children are allowed and kid meals are provided. However, the main entrance has stairs which may be inconvenient for strollers, and Wi-Fi can be unstable.
businessHow is the experience for business travelers?
Business guests appreciate the convenient location and meeting facilities. However, some report slow Wi-Fi, insufficient power outlets, and declining breakfast quality.
roomHow are the room space and comfort?
Rooms are spacious with good value. However, facilities are outdated, and some have mattress issues, AC noise, or smoke odors. Cleanliness scores 7.5/10.
facilityWhat are the main facilities and entertainment options?
Facilities include a pool, fitness center (surcharge), restaurant, and 24-hour security. Facilities score 7.4/10, but elevator wait times and parking can be challenging.
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