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Song Ngoc

★★★
·Hotels
📍118/3 tran hung dao · Phu Quoc ↗
Express check-outFree Parking24-hour front deskLaundryLuggage storageDry cleaningAll 17 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime location near beaches and markets, high value for money, and the manager Chu's exceptional hospitality. Common complaints include small or windowless rooms, firm mattresses, and occasional hot water or pressure issues.

Dimension scores · cross-source

Service9.7
Location9.5
Value9.0
Wi-Fi8.8
Rooms8.6
Cleanliness8.5
Facilities8.2
＋ PraisedPrime location · Great value · Friendly staff · Quiet rooms
－ ComplaintsIntermittent hot water · No natural light · Pool bar noise · Poor bathroom lighting

KEYIdeal for budget travelers valuing location. Check for window availability and hot water stability if sensitive to room size or sleep comfort.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby amenities?＋
Excellent location (9.5/10), near beaches, night markets, and supermarkets. Highly praised for convenience.
serviceWhat is the service quality like?＋
Outstanding service (9.7/10). Staff, especially Manager Chu, are praised for being friendly, helpful, and fluent in English.
valueIs this hotel good value for money?＋
High value for money (9.0/10). Guests appreciate the prime location and service at a reasonable price point.
roomWhat are the room facilities and potential drawbacks?＋
Clean rooms with AC and free WiFi. However, some are small/windowless with poor ventilation, firm mattresses, and occasional hot water issues.
policyWhat are the check-in/out times and pet policy?＋
Check-out is at 11:00. Pets are not allowed. Express check-out is available for convenience.
facilityWhat main facilities and conveniences are offered?＋
Offers free WiFi, parking, 24-hour front desk, laundry, hair salon, and tour assistance. ATMs and lockers are also available.
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