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Crowne Plaza Suites MSP Airport - Mall of America by IHG

★★★★·8.0/ 10Good
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
1981 opened · 2017 renovated· 175 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 61 facilities +
Review
Official

Crowne Plaza Suites MSP Airport - Mall of America By IHG provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi and shuttle at the hotel ensure effortless exploration of Bloomington (MN). Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like television, in-room video streaming and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Crowne Plaza Suites MSP Airport - Mall of America By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Treat and spoil yourself by taking a trip to hot tub.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 288 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location near the airport and MOA, clean rooms, and good amenities. Common complaints include frequent elevator breakdowns, aging facilities, parking fees, and inconsistent service quality.

Dimension scores · cross-source

Location8.6
Facilities8.0
Surroundings8.0
Service7.8
Cleanliness7.8
Value7.6
PraisedConvenient location near airport and mall · Free shuttle service available · Abundant and fresh breakfast buffet · Comfortable beds ensure good sleep
ComplaintsLong and unreliable shuttle wait times · Elevator breakdowns cause long waits · Slow check-in/check-out service · Noise and cleanliness issues in some rooms

KEYSuitable for travelers prioritizing transit. Avoid peak elevator hours, note aging facilities and parking fees.

FAQ · grounded in hotel data & reviews

locationHow is the location and what nearby amenities are there?
Located just one mile from Mall of America and near the airport, it scores 8.6/10 for location. Guests highly praise its prime spot for shopping and transit.
transportIs there a shuttle service to the airport or mall?
Free shuttles to the airport and MOA are available. However, some guests note long wait times and reliability issues, so allow extra time.
diningWhat dining options does the hotel offer?
Dine at Harvest Café for breakfast or Martel’s Lounge. In-room microwaves and fridges allow self-catering, and kid meals are available.
roomAre the rooms well-equipped and comfortable?
Rooms feature flat-screen TVs, microwaves, fridges, and free Wi-Fi. They are generally clean and spacious (cleanliness score 7.8), though some report aging decor or noise.
facilityDoes the hotel have a pool and gym?
Yes, it has an indoor heated salt-water pool, hot tub, and a fully equipped gym (surcharge applies). Facilities score 8.0, with high praise for the pool and gym.
policyWhat are the check-in/out times and pet policy?
Check-in is at 16:00 and check-out at 11:00. Pets are allowed. Express check-in/out is available, but note that parking fees may apply.
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