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The Athenaeum Hotel & Residences

★★★★★·9.1/ 10Excellent
·Hotels
2019 renovated· 162 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorAll 89 facilities +
Review
Official

At The Athenaeum Hotel & Residences, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Amenities at taxi offered by The Athenaeum Hotel & Residences simplify the organization of your excursions, tourist activities, and other adventures in London. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and luggage storage. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Athenaeum Hotel & Residences. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at The Athenaeum Hotel & Residences also include unique design elements like a separate living room. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at The Athenaeum Hotel & Residences, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Athenaeum Hotel & Residences, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Athenaeum Hotel & Residences, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, hot tub, steam room, spa and sauna for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 138 guest reviews · multi-source · as of 2026-07-18

Guests praise the prime location, attentive staff, and clean, modern rooms. Common complaints include poor soundproofing, maintenance issues, inconsistent breakfast service, slow deposit refunds, and high prices.

Dimension scores · cross-source

Location9.5
Cleanliness9.0
Surroundings9.0
Service8.9
Facilities8.4
Rooms8.3
Value8.1
PraisedPrime location · Attentive and professional staff · Clean and well-decorated rooms · Good value for money
ComplaintsSmall room space · Poor soundproofing · Inconsistent breakfast service/quality · Facility issues (e.g., thermostat)

KEYSuitable for those valuing location and service over room size. Light sleepers should note noise issues; check deposit refund times.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
The hotel boasts a prime location with a dimension score of 9.5. Public transport is highly accessible, making it easy for guests to explore the city.
diningWhat are the dining options like, and how is the breakfast experience?
The hotel features the 116 restaurant serving seasonal local menus. However, some of the 138 reviews note occasional inconsistencies in breakfast service or temperature.
coupleIs this hotel suitable for a couple's getaway?
Highly recommended for couples. Among 65 couple travelers, guests praised the prime location and attentive staff, while the spa and soundproof rooms ensure a romantic stay.
roomHow are the room facilities and soundproofing?
Rooms feature floor-to-ceiling windows, flat-screen TVs, and free WiFi, with a cleanliness score of 9.0. Some reviews mention soundproofing issues, so request a quiet room if sensitive to noise.
serviceWhat is the overall service quality like?
Service is highly rated with a dimension score of 8.9. Front desk and concierge staff are praised for efficiency, though occasional fluctuations in housekeeping or spa service were noted.
policyWhat are the check-in/out times and policies for children or pets?
Check-in is at 15:00 and check-out at 12:00. Children and pets are welcome, with pet bowls provided. Please contact the front desk in advance to confirm specific policies and extra bed arrangements.
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