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Courtyard by Marriott Charlotte Matthews

★★★·8.4/ 10Recommended
CCourtyard by Marriott·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 39 facilities +
Review
Official

Courtyard by Marriott Charlotte Matthews offers top-notch services and amenities, ensuring guests experience utmost comfort. Car hire offerings at the hotel enhance the ease of discovering Charlotte (NC). Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Courtyard by Marriott Charlotte Matthews, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. Courtyard by Marriott Charlotte Matthews provides a superb assortment of leisure amenities for guests to enjoy. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 211 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional staff service and the renovated lobby/Bistro. Main complaints include street noise, outdated facilities, pool closures, and lack of free breakfast.

Dimension scores · cross-source

Facilities8.4
Cleanliness8.4
Surroundings8.4
Service8.1
Value8.0
Location8.0
PraisedFriendly and professional service · Renovated and clean facilities · Personalized staff care · Convenient location
ComplaintsStreet noise · No free breakfast · AC/ventilation issues · Some outdated amenities

KEYSuitable for service-focused travelers. Request rear rooms, accept no free breakfast, and consider facility age.

FAQ · grounded in hotel data & reviews

locationHow is the location? What conveniences are nearby?
Strategically located near Fullwood Shopping Center, just a 5-minute walk away. It scores 8.0 for location, making it ideal for exploring local retail scenes.
diningIs breakfast provided? Is it complimentary?
The hotel features a Bistro for made-to-order meals and an on-site Starbucks. However, reviews indicate there is no complimentary breakfast, which requires payment.
familyIs this hotel suitable for families with children?
Children are allowed, and family rooms are available. Family travelers praise the professional staff and clean, renovated environment, though street noise and lack of free breakfast are noted.
businessWhat is the experience like for business travelers?
Business guests appreciate the renovated environment, Bistro dining, and excellent staff service. Rooms are comfortable with good WiFi, but some face street noise and have outdated AC or poor socket placement.
coupleWhat are the pros and cons for couples?
Couples enjoy the convenient location and friendly staff. Main complaints include paid breakfasts, aging facilities like carpets, and occasional renovation noise or pool closures.
roomWhat are the room facilities like? Are they clean?
Rooms feature AC, mini-fridges, desks, and coffee makers. Cleanliness scores 8.4, with guests generally finding them clean and comfortable, though some note aging facilities.
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