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Quality Inn West Springfield

★★·8.0/ 10Recommended
QQuality Inn·Choice Privileges·Inns
114 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorExpress check-in/check-outAll 56 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Quality Inn West Springfield. Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Quality Inn West Springfield, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you. A few accommodations within Quality Inn West Springfield offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day carefree at Quality Inn West Springfield, as complimentary breakfast is offered for your convenience. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Quality Inn West Springfield, guests can access vending machines that provide light snacks and beverages 24 hours a day. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 855 guest reviews · multi-source · as of 2026-07-03

Guests praise the convenient location, extensive breakfast, and friendly staff. Common complaints include dated facilities, maintenance issues like odors and broken fixtures, poor soundproofing, and inconsistent pool cleanliness.

Dimension scores · cross-source

Surroundings7.0
Service6.6
Facilities6.6
Cleanliness6.6

KEYSuitable for budget travelers prioritizing location and breakfast over modern amenities. Expect dated facilities and check room details upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
Located on I-91, it offers easy highway access to Pioneer Valley attractions like Magic Wings Butterfly Conservatory and Springfield Museums.
diningHow is the breakfast? Is it included?
A complimentary deluxe continental breakfast with various options is offered, widely praised by guests for its quality and variety.
businessIs it suitable for business travel? Are there work facilities?
Yes, it features work areas, fax services, meeting facilities, and free high-speed internet, making it ideal for business travelers.
coupleAre the rooms comfortable? What amenities are available?
Spacious rooms feature coffee makers, cable TV, and AC. Some include irons, offering a comfortable basic stay for couples.
familyCan I bring pets or children?
Children are welcome. Pets are allowed with an additional fee; inquire at the front desk for specific rates.
serviceHow is the staff service?
Guests consistently praise the friendly, warm, and helpful attitude of the staff, highlighting it as a major positive aspect.
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