Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-23

Guests praise spacious rooms, attentive staff, and excellent SPA facilities. Breakfast is mixed. Common complaints include poor heating in winter, thin walls, construction views, and inconsistent SPA booking management.

Dimension scores · cross-source

Rooms9.8

Facilities9.7

Cleanliness9.6

Service9.1

Wi-Fi9.0

Location8.3

Value8.2

＋ PraisedModern design and spacious comfort · Well-equipped kitchen and bathroom · High-quality SPA experience (sauna/jacuzzi) · Excellent location and convenience

－ ComplaintsSafety hazards on stairs · Missing details (toilet paper/capsules) · Cramped shower space · Jacuzzi comfort issues

KEYIdeal for SPA-focused travelers. Book SPA early, check heating in winter, and avoid rooms facing construction sites.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Apartment

1 × Sofa bed140 ㎡up to 7

This luxurious apartment provides a hot tub, a sauna and a fireplace. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and bathrobes. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. This apartment features a mini-bar, flat-screen TV with streaming services, mountain views, as well as wine/champagne for guests. The unit offers 4 beds.

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Facilities · 35

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFamily roomsLift / ElevatorHot tub/JacuzziSaunaParkingPets allowedTerraceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyMobile app for room serviceInternet accessOffsite parking discounted rates availableSnow sports gearFree wired internet