Name: Hotel Valles
Address: Boulevard Mexico - Laredo, 36 Norte, Ciudad Valles, MX

04

Guest scores & sentiment

From 100 guest reviews · multi-source · as of 2026-07-19

Guests praise the central location, lush gardens, and friendly staff, making it suitable for Huasteca tours. Common complaints include outdated facilities, humidity odors, limited breakfast variety, and noise from weekend events disturbing sleep.

Dimension scores · cross-source

Facilities10.0

Location9.2

Cleanliness8.4

Service7.8

Value7.0

＋ PraisedLush gardens & colonial ambiance · Friendly & attentive staff · Convenient central location · Delicious main restaurant meals

－ ComplaintsLimited breakfast variety · Aging facilities needing renovation · Event noise affecting sleep · Slow service or housekeeping lapses

KEYSuitable for travelers prioritizing location and gardens over modern amenities. Avoid weekends due to event noise; expect basic breakfast and older facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? Is it suitable for Huasteca tours?＋

With a location score of 9.2, it is ideal for Huasteca tours. It features colonial architecture and lush gardens in a convenient area.

diningAre there rich options for breakfast and dining?＋

There are two restaurants offering Mexican and seafood dishes. However, breakfast variety is limited and quality varies, so manage expectations accordingly.

familyIs this hotel suitable for families with children?＋

Yes, it allows children and offers kid meals. Family scores are 7.4, praising the architecture and staff, but note potential noise from weekend events.

roomWhat is the condition of the rooms? Are there issues with odors or noise?＋

Rooms are spacious and clean, but some report outdated facilities, noisy AC, and occasional humidity odors. Request higher floors if sensitive to noise.

serviceHow is the staff service attitude?＋

Service scores 7.8, with most praising friendly and helpful staff. Occasional reports of slow response exist, but overall experience is positive.

facilityWhat are the main facilities and entertainment options?＋

Facilities score 10/10, featuring an outdoor pool, poolside bar, free Wi-Fi, and a playground. Additional services include laundry and tour desk.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Master Suite

1 × Extra-large double bed (Super-king size)48 ㎡up to 3

This suite features 2 living rooms, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a seating area, a wardrobe, a dressing room as well as city views. The unit has 1 bed.

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Junior Suite

1 × Extra-large double bed (Super-king size)40 ㎡up to 3

The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a wardrobe, a dressing room, a sofa, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.

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Double Room with Two Double Beds

2 × Double bed25 ㎡up to 4

This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

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Traditional Room, 2 Double Beds, Accessible, Non Smoking

2 × Double bedup to 4

2 Double BedsOverlooking the courtyard Internet - Free WiFi Entertainment - Smart television with cable channelsFood & Drink - Room service (limited) and free bottled water Sleep - Premium bedding, a down duvet, and blackout drapes/curtains Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Roll-in showerNeed to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingRoom is accessed via exterior corridors

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Facilities · 53

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageSafety deposit boxIroning serviceCar hireParkingTerraceKid mealsPublic BathFruitsShallow endStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availablePlayground on sitePool toysReception hallSecured parkingSelf parking (surcharge)Beach umbrellasSnack bar/deliSpa tub (surcharge)Swimming nearbyTelevision in common areasFree wired internetFront desk (limited hours)GamesFree pool cabanasNon-smoking roomsRestaurantRoom serviceTour desk