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Hotel 12

·Hotels
Offsite parking discounted rates availableAir conditioningLuggage storageFax/photocopyingIroning serviceCar hireAll 35 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the central location, clean spacious rooms, and friendly staff. Main complaints involve limited breakfast variety, missing bedside lamps, lack of shower privacy screens, insufficient hangers, and low water pressure.

Dimension scores · cross-source

Wi-Fi10.0
Location9.8
Service9.7
Cleanliness9.7
Rooms9.6
Value9.5
Facilities9.5
PraisedExcellent location · Friendly and professional staff · Clean and comfortable rooms · Excellent central location, walkable to key attractions
ComplaintsLimited breakfast selection · Firm beds · Lack of shower privacy · Limited breakfast variety

KEYIdeal for travelers valuing convenience and comfort. Expect modest breakfast options and check for minor room amenities.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located in the heart of Kharkov with excellent transport links (Dimension Score: 9.8). Guests praise its convenience for reaching landmarks like Gorky Park.
diningWhat is the situation with breakfast?
Breakfast includes vegetarian options, but some guests note limited variety or average quality. While some couples and business travelers appreciate it, others find the selection restricted.
businessIs this hotel suitable for business trips?
Highly suitable. Solo travelers (often business) praised the central location and professional service (Service Score: 9.7). Amenities include 24h front desk, free Wi-Fi (Score: 10.0), and ironing services.
coupleHow is the experience for couples?
Couples highly rated the spacious, clean rooms and free breakfast. However, some noted a lack of shower privacy screens and missing bedside lamps; request these upon check-in if needed.
familyDoes the hotel allow pets or children?
Yes, the hotel allows pets and welcomes children. Spacious rooms and friendly staff are key advantages for families, though some guests noted issues like insufficient hangers.
roomHow are the room facilities and comfort?
Rooms score high (9.6) for being spacious and clean, with AC, flat-screen TV, and free water. Note: Some guests reported low water pressure, missing bedside lamps, and insufficient hangers.
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