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Royal Phuket City Hotel

★★★★★·9.1/ 10Excellent
·Hotels
1995 opened · 2024 renovated· 251 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 90 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Phuket with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Royal Phuket City Hotel, a selection of rooms can be found that showcase unique design elements such as a separate living room. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Royal Phuket City Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own karaoke rooms and bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Indulge in the numerous pursuits available at Royal Phuket City Hotel. Treat and spoil yourself by stopping at massage, steam room, spa and sauna for a memorable experience. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 526 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location near Old Town, spacious clean rooms, and attentive staff. Breakfast is popular but criticized for limited variety. Common complaints include dated facilities, inconsistent cleaning in corridors, mandatory cash deposits, and disputes over room charges.

Dimension scores · cross-source

Location9.0
Service8.9
Cleanliness8.9
Value8.8
Facilities8.6
Surroundings8.6
PraisedExcellent location & transport · High cost-performance ratio · Friendly service · Great breakfast & views
ComplaintsOutdated facilities · AC noise or direct blow · Humidity or odors · Hygiene & maintenance issues

KEYSuitable for those valuing location and service. Expect dated facilities, confirm deposit policies, and request quiet rooms.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in the heart of Old Phuket Town, it is within walking distance of Hok Nguan Kung Shrine and a short drive from Wat Chalong. The prime location is ideal for exploring cultural sites. (Basis: intro, reviews)
diningIs the breakfast and dining selection extensive?
Yan Long Restaurant offers authentic Chinese cuisine. Breakfast reviews are mixed: some praise the variety, while others note limited options, few vegetarian choices, or crowding. (Basis: reviews, segments)
familyIs this hotel suitable for families?
Highly recommended. Families praise the location, spacious clean rooms, and professional staff. It offers kid meals, pool fencing, and accessibility features, though elevator wait times can be long during peaks. (Basis: segments, facilities)
businessIs it convenient for business travelers? How are the internet and service?
The central location is convenient for meetings, with friendly staff and spacious rooms. However, some business guests reported unstable Wi-Fi, poor signal, and AC noise. Communicate needs in advance. (Basis: segments, dimensions)
coupleWhat is the experience for couples? Any room features?
Couples appreciate the Old Town location and spacious, comfortable rooms, with some high-floor rooms offering great views. Note that some rooms may have musty odors, poor soundproofing, or AC issues; inspect upon arrival. (Basis: segments, reviews)
roomHow are the room facilities and cleanliness?
Rooms are spacious with AC, satellite TV, and safes. Cleanliness scores 8.9, but some guests noted inconsistent cleaning in corridors and occasional issues like low shower pressure or bathroom water accumulation. (Basis: dimensions, reviews, facilities)
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