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Hampton Inn Memphis-Walnut Grove/Baptist East

★★★·7.3/ 10Good
HHampton by Hilton·Hilton Honors·Hotels
1992 opened · 2008 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 33 facilities +
Review
Official

At Hampton Inn Memphis-Walnut Grove/Baptist East, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Desire to unwind? Make the most of your visit at Hampton Inn Memphis-Walnut Grove/Baptist East with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. At Hampton Inn Memphis-Walnut Grove/Baptist East, each day commences with a scrumptious breakfast offered at no additional cost. At Hampton Inn Memphis-Walnut Grove/Baptist East, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Hampton Inn Memphis-Walnut Grove/Baptist East, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 182 guest reviews · multi-source · as of 2026-07-18

Guests consistently praise the convenient location, friendly staff, and breakfast quality. However, overall satisfaction is tempered by aging facilities and maintenance issues, including faulty AC units, non-functional TVs, plumbing leaks, and inconsistent housekeeping. Discrepancies between booking details and actual amenities also contribute to mixed experiences.

Dimension scores · cross-source

Location7.8
Facilities6.6
Surroundings6.6
Cleanliness6.3
Service6.2
Value5.7
PraisedFriendly and helpful staff · Excellent breakfast · Convenient for hospital visits · Excellent location near hospitals and downtown
ComplaintsDated and unclean rooms · Missing fridge/microwave · Noisy or unstable AC · Poor housekeeping maintenance

KEYSuitable for travelers prioritizing location and service. Verify room functionality upon arrival and maintain realistic expectations regarding facility age and maintenance.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What major attractions are nearby?
Located just off I-240, it offers easy access to Baptist Memorial Hospital, the Rock N Soul Museum (11 miles away), and Shelby Farm Park.
diningDoes the hotel offer breakfast? How is the quality?
Yes, daily breakfast is included. Reviews from 182 guests consistently praise the good variety and quality of the breakfast.
familyIs this hotel suitable for families with children?
It is family-friendly with pet allowance, family rooms, and an outdoor pool. However, some guests noted missing amenities like fridges/microwaves and aging facilities.
businessHow is the experience for business travelers?
Business travelers have mixed reviews. While some appreciate the location and friendly staff, others report inconsistent cleanliness, facility malfunctions (TV/plumbing), and slow front desk service.
roomWhat are the basic facilities and comfort level of the guest rooms?
Rooms feature cable TV, free Wi-Fi, coffee makers, and ironing facilities. However, dimensions score 6.3 for cleanliness, with reports of AC failures, TV signal issues, and plumbing leaks.
serviceHow is the service attitude at the hotel?
Staff are generally praised for being friendly and helpful. However, front desk response can be slow, and communication issues are occasionally reported.
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