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Capital O 217 A1 Hotel

★★·8.0/ 10Good
·Hotels
📍20-21, Gallery bukit indah RK 3, Lontar, Sambikerep, Surabaya, East Java, 60216 · Surabaya ↗
📞+0622129707600
100 rooms· Check-in 02:00 PM / out 12:00 PM
Express check-out24-hour front deskLuggage storageExpress check-in/check-outFree WiFiDesignated smoking areaAll 10 facilities +
Review
Official

At Capital O 217 A1 Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out. Desire to unwind? Make the most of your visit at Capital O 217 A1 Hotel with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Capital O 217 A1 Hotel come furnished with air conditioning to cater to your needs and comfort. A number of rooms feature cable TV for guest amusement and enjoyment.

04

Guest scores & sentiment

From 222 guest reviews · multi-source · as of 2026-07-12

Guests appreciate the prime location near Pakuwon Mall and low prices. However, complaints dominate regarding poor hygiene (stains, mold, cockroaches), outdated facilities (weak AC, no hot water, bad odors), lack of windows/ventilation, and unexpected extra charges at check-in.

Dimension scores · cross-source

Service5.2
Facilities5.2
Cleanliness5.2
Surroundings5.2

KEYSuitable for budget travelers prioritizing location. Expect poor hygiene and outdated facilities; beware of extra charges at check-in.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?＋
Yes, it has a prime location near Pakuwon Mall, Surabaya Zoo, and House of Sampoerna, making it convenient for exploring the city.
valueHow is the value for money at this hotel?＋
Guests appreciate the low prices and good value. However, some report unexpected extra charges at check-in, so confirm costs beforehand.
pros_consWhat are the main pros and cons of staying here?＋
Pros include great location, low price, and fast WiFi. Cons involve poor hygiene (stains, mold, bugs), outdated facilities (weak AC, no hot water), and poor ventilation.
roomWhat are the room facilities like? Are there windows?＋
Rooms have AC, flat-screen TVs, and free WiFi. However, many guests note some rooms lack windows, leading to poor ventilation and potential odors.
serviceHow is the front desk service? Is it open 24 hours?＋
The 24-hour front desk offers express check-in/out and luggage storage. Be cautious of potential extra charges at check-in as reported by some guests.
facilityWhat amenities does the hotel offer?＋
Amenities include free WiFi, self-parking, designated smoking areas, wheelchair access, luggage storage, and daily housekeeping.
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