Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-23

Guests praise the central Reeperbahn location, friendly 24/7 staff, and abundant breakfast. Common complaints include outdated facilities, small/hot rooms without AC, and occasional hygiene issues like dust or odors.

Dimension scores · cross-source

Service9.1

Location9.1

Wi-Fi8.2

Value7.7

Cleanliness7.4

Rooms6.9

Facilities6.6

＋ PraisedExcellent location · Abundant breakfast · Friendly staff · 24-hour reception

－ ComplaintsOutdated facilities · Small and hot rooms · Hygiene issues · Small/outdated rooms

KEYSuitable for short trips valuing location/service. Avoid if sensitive to room size, heat, or outdated facilities.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

1 × Double bed / 2 × Twin bed22 ㎡up to 3

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

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Large Single Room

1 × Twin bed / 1 × Double bed22 ㎡up to 2

This air-conditioned single room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

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Quadruple Room

2 × Twin bed / 1 × Double bed22 ㎡up to 5

This suite has a kitchen, washing machine and tea/coffee maker.

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Triple Room

1 × Twin bed / 1 × Double bed / 3 × Twin bed22 ㎡up to 4

This air-conditioned triple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

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Facilities · 41

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsSoundproof roomsFacilities for disabled guestsParkingPets allowedTerraceHeated poolLower bathroom sinkEmergency cord in bathroomFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayPhysical distancing in dining areasAccess to health care professionalsScreens / Barriers between staff and guests for safetyDelivered food - securely coveredSecurity alarmInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availableBulk dispenser for toiletriesSelf parking (surcharge)Swimming nearbyFree wired internetFront desk (limited hours)GarageHousekeeping on requestWheelchair accessible