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Real Inn Ciudad Juárez by the USA Consulate

★★★★·8.2/ 10Recommended
·Hotels
📍Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617 · Ciudad Juárez ↗
📞+5216562276301·Official site ↗
Fitness facilitiesHealth club24-hour front deskLuggage storageTerraceFree WiFiAll 20 facilities +
Review
Official

This popular hotel is located in the most modern commercial and financial area of the city, on Teófilo Borunda Boulevard, only 3 minutes from the Plaza Las Misiones centre and 15 minutes from El Paso Texas and the centre of Ciudad Juarez. This conference hotel is designed for business travellers used to the comfort and excellent service of fine hotels. The original textures and colours create unique facilities for lodging and banquets services, enhanced with the use of the highest technology available in the hotel industry. All guests can take advantage of the WiFi access and those who are arriving by car may leave their vehicle in the hotel's car park. All rooms are spacious and stylishly decorated, offering all the services required by the most demanding business travellers.

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Guest scores & sentiment

From 298 guest reviews · multi-source · as of 2026-07-10

Guests praise the convenient location and helpful staff. Major complaints involve outdated facilities, poor cleanliness (stains, odors), malfunctioning AC/hot water, intrusive cleaning, and billing disputes.

Dimension scores · cross-source

Location8.3
Surroundings7.6
Service7.5
Cleanliness7.5
Facilities7.4
Value7.2
＋ PraisedExcellent location · Friendly staff · Comfortable beds · Friendly and helpful staff
－ ComplaintsOutdated and faulty facilities · Cleanliness issues · Poor value for money · Noise disturbances

KEYSuitable for those valuing location/service. Expect aging facilities; inspect room hygiene/equipment upon arrival and verify billing details.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?＋
Located in the heart of Ciudad Juarez with excellent transport links (score 8.3). It is minutes from Central Park and the American Consulate.
serviceHow is the staff service?＋
Staff are praised for being helpful and friendly (score 7.5). The 24-hour front desk assists with tours and tickets.
businessIs it suitable for business trips? Are there meeting facilities?＋
Highly rated by business travelers (86 reviews). Features a business center, 9 meeting rooms, banquet halls, and dry cleaning services.
diningHow is the breakfast? Is it included?＋
Breakfast is tasty but available at a surcharge. Some guests noted good taste, but others reported billing disputes regarding inclusion.
roomAre the rooms comfortable? How are the beds?＋
Beds are consistently described as comfortable. However, some rooms have outdated facilities, with frequent reports of AC or hot water issues.
pros_consWhat are the main pros and cons?＋
Pros: Great location, helpful staff, comfortable beds, tasty breakfast. Cons: Outdated facilities, poor cleanliness, AC/hot water issues, intrusive cleaning.
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