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Gran Hotel Victoria

★★★★·9.1/ 10Excellent
·Hotels
Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 74 facilities +
Review
Official

At Gran Hotel Victoria, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at car hire offered by Gran Hotel Victoria simplify the organization of your excursions, tourist activities, and other adventures in Santander. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Gran Hotel Victoria. Desire to unwind? Make the most of your visit at Gran Hotel Victoria with accessible amenities such as room service. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few accommodations at Gran Hotel Victoria also include unique design elements like a balcony or terrace. In certain chosen rooms, mini bar is conveniently available for your use. Gran Hotel Victoria offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Gran Hotel Victoria, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent within the hotel's bar and casino may prove to be just as entertaining as venturing out with your fellow adventurers. At Gran Hotel Victoria, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage and hot tub for ultimate relaxation.

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Guest scores & sentiment

From 502 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, friendly staff, and cleanliness. Sea-view balconies and gardens are highlights. Common complaints include outdated rooms, poor soundproofing, uncomfortable mattresses, and concerns that facilities do not justify 4-star pricing.

Dimension scores · cross-source

Cleanliness9.1
Location9.0
Surroundings8.8
Facilities8.7
Value8.1
Service8.1
+ PraisedExcellent location with sea views · Friendly and professional staff · High-value restaurant dining · High cleanliness standards
- ComplaintsPoor soundproofing · Maintenance issues · Noise from cleaning · Hardware below 4-star expectations

KEYSuitable for those valuing location and service over modern amenities. Not recommended for light sleepers or those expecting luxury standards.

FAQ · grounded in hotel data & reviews

locationIs Gran Hotel Victoria conveniently located? What attractions are nearby?+
Yes, it is ideally situated near Sardinero Beach, Gran Casino, and Magdalena Palace. With a location score of 9.0, it offers easy access to the city center and ferry port.
pros_consWhat are the main pros and cons of this hotel?+
Pros include excellent location, friendly staff, high cleanliness, and beautiful sea-view balconies. Cons involve outdated facilities, poor soundproofing, uncomfortable mattresses, and value-for-money concerns.
diningHow is the dining experience? Are there outdoor options?+
The restaurant serves traditional dishes with fresh Cantabrian seafood. Guests can dine al fresco on the garden terrace. Service scores 8.1, though breakfast quality varies for business travelers.
roomWhat is the condition of the rooms? Is soundproofing good?+
Rooms feature tasteful decor and private balconies with sea views. However, facilities score 8.7, with complaints about outdated amenities and poor soundproofing. Quiet-sensitive guests should verify room types.
familyIs this hotel suitable for families? What family-friendly facilities are available?+
Children are allowed, with family rooms, kid meals, and elevators. Families appreciate the sea views and spacious rooms, but note limited dining options and potential safety issues with cribs.
businessIs it convenient for business travelers? Are there office-related services?+
The hotel offers fax/photocopying, concierge, and invoicing. While location scores 9.0, business guests report fluctuating breakfast quality, AC noise, and slow invoice processing.
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