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The Hay Suite

★★★★·8.9/ 10Recommended
·Holiday homes
📍Clarach Road · Aberystwyth ↗
Offsite parking discounted rates availableSwimming poolHot tub/JacuzziParkingPets allowedTerraceAll 33 facilities +
Review
04

Guest scores & sentiment

From 273 guest reviews · multi-source · as of 2026-07-11

Guests praise the exceptional, attentive staff and high-quality food. Rooms are generally comfortable and clean. Key drawbacks include the lack of a lift, limited storage in some rooms, occasional maintenance issues, and tight parking.

Dimension scores · cross-source

Location9.0
Facilities8.6
Cleanliness8.6
Surroundings8.6
Service8.0
Value8.0
＋ PraisedFriendly and attentive staff · High-quality and varied food · Comfortable beds and good sleep · Charming and cozy atmosphere
－ ComplaintsAging facilities needing renovation · No elevator limits accessibility · Some rooms small or lacking storage · Noise disturbances reported

KEYIdeal for those valuing service and food. Not suitable for those with mobility issues due to no lift; check room specifics for storage needs.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
With a location score of 9.0, it is close to Aberystwyth Castle and the cliff railway, offering convenient access and breathtaking views.
diningWhat dining options are there? How is the breakfast quality?＋
Food quality is highly praised with rich choices. Rooms feature fully equipped self-catering kitchens for meal preparation.
familyIs this hotel suitable for families with children?＋
Yes, staff are friendly to children. However, note the lack of a lift and limited storage in some rooms, which may affect those with heavy luggage.
coupleHow is the experience for couples? Are there romantic amenities?＋
Highly recommended for couples. Guests praise the charming atmosphere, spacious rooms, and luxurious en-suite spa baths.
businessWhat should business travelers note?＋
Free wired internet is available. Note that parking is tight and there is no lift, which may inconvenience those with heavy equipment.
roomWhat are the room facilities and service levels like?＋
Rooms score 8.6 for comfort and cleanliness. Staff are professional (service score 8.0), though some rooms have outdated facilities and limited storage.
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