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HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

★★★★★·8.8/ 10Recommended
TThe Luxury Collection·Marriott Bonvoy·Hotels
2020 opened · 2020 renovated· Check-in 03:00 PM / out 12:00 PM
No single-use plastic stirrersExpress check-outFull-service spa24-hour front deskGardenLuggage storageAll 45 facilities +
Review
Official

At HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa, exceptional service and top-notch amenities create a memorable experience for guests. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa come furnished with air conditioning to cater to your needs and comfort. A few accommodations at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa also include unique design elements like a separate living room. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar. HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa offers a hair dryer, bathrobes and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa · 万豪白金入住报告(2023年4月)

  • 早餐在Forni。只能点餐,没有自助。我们都选了日式,因为美式看起来花样也一般。日式早餐味道还好,但是基本没什么变化,就三种鱼还可以挑一下
  • 总体服务典型日式的中规中矩,员工见面大多会礼貌招呼。之前没有做特别谈心。用了升级券不出意外地在到达前被退了回来。check in时被前台告知旅馆满订,没有升级,late check只能最多延一个小时到中午12点。
  • 旅馆位置就在二条城对面。走路到二条前站大概三分钟,交通还算方便。最大卖点自然是非常棒的典型日式庭院。穿过三百年历史的梶井宫门和酒店大堂,推开侧门,便见方池回水,小桥转廊,玄石苔绿,处处透着禅意匠心。check in当天绿树鲜花,阳光方好,樱开正艳。两天后雨波花露,滴叶垂炉,薄雾升缭,又别有另一番韵调。通往Forni餐厅和Spa的走廊是类似伏见千本鸟居的设计,很有味道。
  • 下雨那天去泡了一下旅馆温泉,号称京都市内唯一来自天然的温泉。公共温泉本身在市内,光线较暗。当天人不算多,公浴有三个大池和一个Jacuzzi ,不能拍照。当值的小姐姐贴心地给我们选的大床上铺上了大浴巾。温泉泡着很舒服。但是毕竟不比露天天然温泉,室内呼吸起来稍有点闷。水淋淋地爬起来在大床上躺着也不是特别享受。一个来小时后我们就撤了。gym不算很多但常见设备都有。
2023-05-14

****dd54c · 2023-05-14 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 119 guest reviews · multi-source · as of 2026-07-19

Guests praise the stunning Andre Fu design, serene gardens, and exceptional onsen facilities with attentive service. Common complaints include poor value and quality at breakfast, unclear child charges, and limited gym equipment.

Dimension scores · cross-source

Cleanliness9.7
Service9.5
Facilities9.3
Location9.1
Value8.7
PraisedExceptional and attentive staff service · Spacious, elegantly designed rooms · Tranquil gardens and high-quality onsen facilities · Prime and convenient location
ComplaintsCrowded breakfast hours with limited variety · High pricing for food and beverages · Occasional noise from children in public onsen · Insufficient storage in standard rooms

KEYIdeal for design and onsen lovers. Confirm child fees beforehand, prefer Japanese breakfast, and bring yoga mats.

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