Search cities, hotels, brands…
1 / 24

ibis Luzern Kriens

★★★·8.6/ 10Recommended
·Hotels
2013 renovated· 69 rooms· Check-in 03:00 PM / out 12:00 PM
Lift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingFacilities for disabled guestsParkingAll 44 facilities +
Review
Official

ibis Luzern-Kriens hotel is located at the foot of Mount Pilatus. With S-Bahn you can be in the center of Lucerne in 5 minutes & in the middle of snow-capped mountains on Lake Lucerne. The hotel is ideal for a city trip or a longer holiday. There are many restaurants, trade fair, Swissporarena & motorway access nearby. The hotel has a 24-hour bar with snack service, free WiFi & a paid indoor car park.

04

Guest scores & sentiment

From 535 guest reviews · multi-source · as of 2026-07-05

Guests praise spacious rooms, helpful staff, and free transport passes for easy access to Lucerne and Mt. Pilatus. Common complaints include remote location, lack of AC, occasional hygiene issues, and confusing parking fees.

Dimension scores · cross-source

Cleanliness8.8
Surroundings8.4
Service8.3
Facilities7.9
Value7.6
Rooms7.5
Location7.3
PraisedHelpful and friendly staff · Spacious and clean rooms · Beautiful mountain views · Good value/travel passes provided
ComplaintsRemote location/poor transport · Cleanliness issues · Missing amenities (no AC/kettle) · Overpriced

KEYSuitable for budget travelers using public transport. Note: No AC, paid parking, and remote location.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to Lucerne city center?
Located at the base of Mt. Pilatus, it offers free local transport passes. A 5-minute train ride takes you to Lucerne city center and attractions.
familyIs this hotel suitable for families with children?
Yes, it allows pets and has spacious rooms with fridges/kettles. Free transport passes help with family outings, though bathrooms can be small and dining options nearby are limited.
businessWhat are the pros and cons for business travelers?
Pros include quiet rooms, friendly staff, and good transport/parking. Cons involve average breakfast value, potential noise/heat issues, and inconsistent socket standards.
coupleHow is the experience for couples? What are the room facilities like?
Couples appreciate spacious rooms with fridges/kettles. However, summer heat without AC and unstable shower temperatures in some small bathrooms may be uncomfortable.
roomAre the rooms clean? What main facilities are included?
Cleanliness scores high at 8.8, with guests praising spacious, clean rooms. Facilities include free WiFi, TV, fridge, and kettle. Some rooms have poor soundproofing or weak Wi-Fi.
serviceHow is the service attitude at the hotel?
Service scores 8.3, with staff praised as friendly and helpful. They offer express check-in/out and provide free Lucerne transport passes, boosting satisfaction.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →